The park and the facilities are good, but the staff is extremely slow. It took more than an hour to give us the uniform and training (15 people) before we could start the park facilities themselves. In addition , the staff was very unpleasant and rude to us and especially to the kids. In particular, an employee named Conrad was especially rude. My daughter experienced a sugar drop and urgently needed water, so he took her down. However, once she had recovered, he refused to allow her to return, despite our repeated assurances that we would take full responsibility. She was in tears, and instead of showing understanding or compassion, Conrad responded by saying, “I am the boss here, and I will not do it.” This lack of empathy and unwillingness to accommodate a child’s situation was deeply upsetting and completely ruined what should have been a positive experience. We had been in lots of such parks, but this one turned out to be the one with the worst...
Read moreThe worst treatment from the staff. The guy who was in charge told us he is the boss and treated the kids the worst way possible. One of the girls in our group didn't feel good and asked to go down. Although we payed the full prise, he didn't let her go up again. He spoked in a very not pleasant to everyone in our group. Definitely don't recommend to go here. Look for other parks. Don't...
Read moreMam wrażenie, że pozytywne opinie o tym miejscu są wystawione przez znajomych lub kupione, ponieważ na miejscu nie doświadczysz nic dobrego. Obsługa jest niegrzeczna i niekompetentna. Na pytania, prośby albo nie odpowiada wcale albo z taka irytacja, że aż się człowiekowi robi głupio, że miał czelność naruszyć spokój pracownika. Zarówno goście przed nami jak i po nas mieli podobne odczucia. Więcej adrenaliny dostarcza niegrzeczna obsługa niż trasy linowe, a to raczej nie na tym polega zabawa. Nie polecam nikomu. Gdyby nie to, że moje dziecko już wlazło na drzewo, wyszłabym z tamtąd i oczekiwała zwrotu kosztów. Co do bezpieczeństwa również mam kilka uwag ale to już sprawdzą odpowiednio powiadomione służby. Szkoda nerwów.
nie pomyliłam parków, byłam dokładnie w tym, o którym wyraziłam opinie, a państwa komentarz dokładnie oddaje...
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