Sunshine Childhood Playland — Attraction in Singapore

Very unfriendly staff. My kid and I were the first to be here before the operating hour, around 10.50am. The playground waited 11am sharp to operate, the staff were there chit chatting, they should alr start to take down the phone numbers/member cards for those parents who are here, and be prepared for 11am, not chit chatting at the counter. After which a lot parents queue up for the registration, I asked whether can let my kid in first then I queue for the registration, I’m 8mths pregnant, maybe they can be understanding abit, let the kids in first, parents can slowly queue for registration, but they said no, insist me to queue. I know this is the rule but this is so robotic, inhumane thinking. I’ve been here many times, but this time I’m not going to renew membership again. The staff there always show black face and very unfriendly. Not willing to offer help, just stand at the counter to chit chat. Management pls do some training, your staff...

I would give this place zero star if that was an option. How do you justify charging a 6 month old infant entry fee? Most indoor playgrounds do not charge for infants below 12 months. Not only is the entrance fee ludicrous, the staff was unprofessional and seemed really disinterested in her job. Mind you, I arrived about 20 minutes after opening hour, she couldn’t have been that tired already. She was mumbling behind her mask, couldn’t explain herself clearly, too busy eating. There was another staff member who was babbling in Mandarin. Unhelpful, hello? Save your coin and go somewhere...

WORST brand of indoor playground. Big kids were playing soccer and throwing balls around outside the ballpit with the balls hitting people and the aunties who work there did not even try to stop them. If parents are not there with their children, be prepared for your children to get hurt. The aunties were eating and snacking at the counter which has no cleanliness standard in place at all. This place is only cheap, other than that nothing worth coming here for and definitely will not renew my...