Western Water Park — Attraction in Calvià

Terrible Experience 25th June 2025

Booked tickets at 2.10pm the day before. Selected Wednesday 25th (noted this was €2 more expensive per person which was fine) paid and arrived at the park to be told tickets were for the previous day.

Had booked for 11 people costing €306 and standing at the gate with 4 small upset children had to pay full price again. Told be the staff nothing could be done even though the tickets were not used. The girl at the entrance was so unhelpful - she could see the time the tickets were booked and that they had not been used the previous day.

Had to pay full price again so another €306 - total cost for us was over €600. Finally got in and staff were so unfriendly. This staff was the most off putting of the day.

One of our party was not allowed to wear her prescription sunglasses in the small child smash pool - water was ankle deep I would have understood on slides etc. Means she could not see without them as she has severe sight issues. I explained to the member of staff that without glasses the individual would literally be blind - her response was a shrug of the shoulders.

Tried to support one of our children who is 4 years old with severe disabilities and were told adults were not allowed on the structure. This was quite literally to help him up the steps but not allowed. Meaning the child got absolutely no use at the waterpark.

I had worn a t shirt to cover my shoulders as it was 38 degree heat and a hot weather warning on the day that we were there - no not allowed either unless it was lycra. Again it would be great to understand this ludicrous rule. Children also not allowed to wear their sun hats in the small splash pools.

The floor is red hot so would recommend bringing water shoes with you unless you want 3rd degree burns on the soles of your feet.

Facilities were ok - extremely expensive. €5 for a sunbed, €14 plus €5 deposit for a locker. Food - extortionate. 17.90 for a single ham and cheese pizza.

Don't go if you want to experience the wave pool - it is on at 12pm and 3pm for 12 minutes each time and that is it. Absolutely ridiculous.

Rides turned off at 16:42 and within 1 minute we were told it was closed and we had to leave.

Trying to change children in the changing rooms with a member of staff constantly blowing a whistle telling people to hurry up. I ended up having to change my upset children with a towel around them outside.

Absolutely horrendous in all honestly- I would not recommend nor would I return.

My advice to anyone who is planning to attend here is to make sure you have read the non existent 200 page rule book and there are so many rules which are...

When looking at if you should visit Western Water Park, there are certain caveats that, confusingly, people seemed to ignore in terms of their visit that make a massive difference to your enjoyment. Firstly, it has to be a decently quiet day for you to make the most out of this trip. The lines can be long on busy days, yet on quiet days you can probably do every ride up to three times within the few hours you had. During our trip we did everything we wanted to four times, which was a total of 7 rides we were interested in. It was superb - but I can understand that, if you are coming on a busy day, you may be disappointed to only get one day on everything. Secondly, make a note of the weather. The water is very cold and if the weather is rainy most slides are open, though cold, but the moment it thunders or storms they will close until things pick up. That leaves unfortunately very little to do other than get food and hide from the weather. Finally, make note of what you’re bringing and what will be convenient. Lockers work off a deposit system in which you pay around ten euros and receive five back, which is fine, but then you’ll also need to find comfortable and safe places for things like glasses or goggles as they’re not allowed on the slides. This is understandable but a little awkward to sort. It would be convenient for them to add small areas for you to leave your glasses at the bottom of each slide so you’re not having to tuck them under stairs or in rocky outcrops. The staff are middling. Some, especially food vendors, are excellent and a credit. Others, mainly the slide operators, could do with a lot of training on enthusiasm and safety. The park is safe - these places are built to be as safe as humanly possible with or without staff, but one staff member was too lazy to push our dinghy down the slide and asked us instead to make a running jump. Odd. We have a young daughter who we chose not to bring due to her really young age. Whilst she had a nice day with the grandparents we found that, even though she is so young, there were some things she could play with and enjoy - but not loads. There are a few play areas for young children with 0.5m depth pools and a few tiny slides for children. These are genuinely great, but again there’s not enough for a full day really. Food is okay for kids but hardly varied.

Overall, it’s a superb place on a quiet day with decent weather. On a busy day it’s still good, and on a day with poor weather it ends up being close to pointless to go. I’d definitely recommend a...

29/10/23 - We arrived at the park at opening time and the car park was empty and no queues to enter the park, no complaint from us. Staff member in the ticket booth was friendly and welcoming and gave us all the info we needed.

We visited at the end of the season so we had no queues to enter any of the rides and the staff we had dealings with were friendly enough.

From other reviews I would agree a lot of the attendants (not all of them) on each ride appear to be very young and do seem more interested in their phones and talking to each other rather than paying attention to what is going on. It didn’t affect us as we only had 1 child to look after and on most times has the rides to ourselves

I can see how that at the height of the season with how the queuing system is and the inattentiveness of some staff it could be absolute carnage! Some of the facilities are a little dated and need some TLC, for example the changing rooms were covered in graffiti and toilets (no soap in one of them).

Will definitely revisit when back on the island but only towards the end of the season when it’s quiet’s.

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UPDATE: As promised, we revisited Western Water Park again on 02/10/24 and unfortunately I feel the need to deduct a star from my previous eating.

Firstly the good point: The changing room/toilets appear to have had a very welcome refresh and were very clean.

Other than that, I stand by my previous review about the inattentiveness of the staff operating the rides etc. The reasons for the star deduction is as follows: We witnessed a small child, approx. 18months old, fall backwards off of one of the sun loungers and bang their head on the hard ground. Obviously this is not the parks fault with blame solely on the parents, however, when we attempted to seek first aid for the child, staff members were unaware how to obtain the first aid kit. We tried multiple ride operators, locker room and gift shop to no success. We witnessed a ride operator allow 2 people down one of the slides at the same time resulting in one of the patrons with a head injury. As said previously, the young staff are far more interested in their personal lives over concentrating on their safety critical role. We witnessed a young child get stuck on one of the rides. The staff member didn’t have a clue how to rescue them, nor how to get help from other staff members.

After this visit I would be reluctant to return, however if you decide to go, make sure you are aware of your own safety and don’t rely on the staff to look...