Dear Family Martinez Zabala By vineyards
I hope this comment will help other travelers that come from far away and plan to visit this particular winery Bodega Portia. We travelled from CR and made reservations days before our arrival. And email was sent requiring a change in time since we had a group of 12 and have a tight schedule. That email was never responded. Kept calling to anounce our arrival. We certainly were late at our arrival and as I read later in reviews, it doesn't matter if you are 2 minutes late or 1 hour late. Bodegas Portia has a non flexible policy on time arrival. A very rude woman in front desk simply told us the other people in the tour , have already started the tour. We kindly ask if we could join that "group" and only received a plain and very rude NO since they already started. Soon enough we discovered that all of it was a lie since we found 12 cups on a tasting table untouched, assuming there was no other group joining ours. This woman lied plainly to our face. Resuming all we lost our money, and to compensate from Bodegas Portia we got a 7 minute "tour" from a window to see the cellar and a minimum cup of wine on an empty restaurant. Ill share the pictures of how they "compensated" I think Bodegas Portia and staff have no idea or training in how to treat people on tour companies that come from abroad. No courtesy to far away travelers. If you are reading this, I can suggest other wonderful wineries like MATAROMERA that puts a heart into the experience, Marquez de Riscal, Heras de Cordon.
I will never recommend Bodegas Portia to anyone. Bodegas Portia lacks of warmth,...
Read moreWe were really looking forward to visiting this winery, but unfortunately, it turned into a disappointing and frustrating experience. From the moment we arrived, things were off. Despite the restaurant being visibly empty (only one table was full), we were told there were no available tables for dining. It was raining, and yet they insisted we sit outside on the terrace just to have a drink.
We weren’t allowed to order any proper food—only tapas were available—which we were thankful for, but the whole situation felt dismissive and unwelcoming. Throughout our time there, the service remained cold and impersonal. No one explained anything about the wines, the food, or the winery itself. We felt completely ignored and unwelcome.
It’s honestly the worst service we’ve experienced at a winery or restaurant. We left feeling disrespected and very disappointed. With so many beautiful wineries that value their guests, I’d recommend looking elsewhere for a more genuine and...
Read moreDid you know there’s an amazing restaurant in here?
The castellano menu is my favorite. But we have tried the other one too during our last visit! Besides being one of the best wine manufacturers in the region (and yet not as popular as other bigger more comercial brands) this winery is a must stop if you are interested in getting to know more and learn about Ribera Del Duero wine region. And then there’s the restaurant… I mean, obviously anything you eat that’s accompanied by their excellent wine is going to taste twice as good. But the real thing is that the quality of the food, the selection of their raw materials, their service and knowledgeable staff makes this restaurant a top option when you are in the area. Their menus come with a generous amount of dishes for the value you pay and the quality you get. And there’s always some good discounts at their wine store downstairs after...
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