The Airbnb tour took us here in a tuk tuk. They started the tour with tea tasting with used spoons that the staff just rinsed in tap water for a second (dry yourself) from shared bowls (seem to be sitting there all day without cover) of 6 different teas that hardly tasted different. They were all very bitter, worse than any tea we tasted in cafes and inns in Sri Lanka. They asked us to wear masks and cover our shoes but once we got into the factory the staff would scoop all the tea in his hands to allow us to smell with our masks off then putting that tea back into the production line. Everyone working there was in bare feet or in thongs walking amongst all the tea leaves and powder going into production line. The fermenting etc all occur on the floor and staff sweep with a broom to collect the powder back into the production line. The information they gave was not easy to understand and the tour was brief. For all this they charge 1000 rupees per person to see this unhygienic factory, on top of the already 2 entrance fees to the estate, and then they charge fees to use the toilet at the factory. I appreciate the complex process that goes into tea making and the hard work for those who grow and pick the tea leaves in the field but this factory experience didn't inspire me to buy their tea. Don't know if other factories are like this but I wouldn't recommend this one.