IKEA Malmö — Attraction in Malmö kommun

Dears,

This to let you know that am suffering with your brand at KSA for more than month, they have a very bad experience and very bad commitment.

The issue is i order a staff for more than 3000$ one time including delivery and implementation. 1- sofas set up. 2- washing sink. 3-tv bench including some cabinet with the set. *I bought it at 2 DEC 2017, and the delivery and implantation date was 7 JAN 2018. Before the date they set it with me with 48 hrs. they call again and postponed the appointment.

*After 3 or 4 days from that call they came with a wrong items for the TV Bench and without a kitchen team to assemble and implement the sink.

*I refuse to take the wrong item, because that was not the color i ask for.

*At the same day at night i receive a call from the branch someone ask me for a right color.

After 3 days another team came late for more that 6 hours.

They refuse to carry the stuff to the right floor. They bring a wrong items for a second time. There supervisor was so rude in dealing with phone. They took back the items and they took some items i bought it individually was in the same room for the same TV bench. *They did not kitchen team to assemble and implement the sink for second time.

*I raise a complain at immediately at the same time for IKEA KSA and MCI with issue number 11699887.

*After 4 complains and a month for waiting a i would like to inform you that i don’t receive any thing or any update of my stuff.

Am just wondering Who can a big company with that big name and that amount of experience fail at that mistakes?

Is that acceptable behavior? Is that a right way to deal with the customers? How you measure the customers satisfactions? How can i trust you again?

I hope to solve my issue with action not with promises because the KSA owners are not interested in solving there customers...

The IKEA store in Malmö, Sweden, is a prominent retail location offering a wide range of affordable furniture and home goods. Here are some key features of the IKEA Malmö store:

Size and Layout: The store is large and well-organized, featuring extensive showroom areas where customers can explore various room setups, including living rooms, kitchens, bedrooms, and offices.

Product Range: IKEA Malmö offers a comprehensive selection of furniture, home decor items, kitchenware, textiles, and storage solutions. The products are designed to be stylish, functional, and budget-friendly.

Restaurant and Café: The store includes a restaurant that serves traditional Swedish dishes, such as meatballs and salmon, as well as a variety of international cuisine. There is also a café offering snacks, beverages, and desserts.

Services: IKEA Malmö provides several customer services, including home delivery, furniture assembly, and interior design consultation. The store also features a self-service warehouse where customers can pick up flat-packed items.

Accessibility: Located conveniently with ample parking space, the store is accessible by car, public transport, and bicycle. It also caters to families with amenities such as a play area for children and family-friendly restrooms.

Sustainability: IKEA Malmö is committed to sustainability, featuring eco-friendly products and practices, including recycling facilities and energy-efficient lighting.

The IKEA store in Malmö is a comprehensive destination for home furnishing needs, combining convenience, variety, and value...

IKEA is a fantastic place to shop for all your home needs. From doormats to beds and sofas, they've got everything. The store is spacious, clean, and very child-friendly. Their restaurant serves the typical Swedish meatballs with mashed potatoes, lingonberry, and brown sauce—definitely worth a try!

IKEA is also great for inspiration on how to design your dream home, with everything you need for living rooms, bedrooms, and bathrooms. The big lifts make it easy to carry heavy shopping, and the large parking lot is super convenient. They even have a second-hand section for budget-friendly options.

The store's huge, and you won't want to miss any section because everything is so appealing. The only downside is that sometimes it's hard to find available staff for help. They could also improve by offering more discounts or sales. Overall, it's a top-notch place for home shopping with a great...