Gotschnagrat — Attraction in Davos

One of the worst customer service employee I've ever met! Today I went to sledge with my 5y.o. son, and when arrived at Gotschna ticketing desk, I was waiting for my turn behind another person. Just beside that person a lady approaches to the desk and tells the old woman behind the desk that they should avoid letting small kids go sledging with the actual conditions, since she, her son and some other people they encountered on the trail got injured cause of the icy conditions and impracticability of some parts of the descent. What happened next left me speechless... the old lady, instead of listening and trying to assess the situation, bursted on this poor mother who was just trying to bring awareness about a potential dangerous situation, and accused her of not being good with sledging! There wasn't much of a debate, since the old lady just cutted her off and sent her away in a bad manner....... Well, at this point I was next, and felt like trying to make this lady aware about the importane of listening to customers... she replied by telling me "do you want to buy a ticket or you want to complain?" At this point, even if I was just slightly concerned about the sledging itself (I actually like speed and "controlled" danger), I decided to turn and leave, mainly because of this bad, unfriendly, unemphatic, arrogant and incompetent lady...! If she would have to work in a place where service is really important, she wouldn't last a day!!!!! Luckily for her, in a job where her service and friendliness are not necessary, she can go on treating clients this way without anyone getting her accountable... Too...

The restaurant was pretty good, unfortunately vegetarian options were limited since my girlfriend is a vegetarian. Please update the menu and we will come...

Einfache Wanderung von Weissfluh Richtung Gotschna mit schöner Aussicht auf umliegende Bergkette und Tal. Circa 300 Höhenmeterdifferenz abwärts nach Gotschna. Gute Wegmarkierung und wenig Leute. Dauer circa 2h. Keine Trinkbrunnen unterwegs, Restaurant bei Parsenn Ende August geöffnet, so auch beim Gotschna selbst. Letzte Talfahrt ab Gotschna um 16.52 Uhr (im Sommer), Dauer...