RSPB The Lodge — Attraction in Sandy

The RSPB it's self is glorious. It's always well looked after and very tidy and it is a great place to go for a good walk. And if my review was based solely on that, it would get 5 stars. But I've only given 3 because of the staff. My husband and I came here in bank holiday Monday for a nice few hours out. When we arrived, we parked in the 3rd car park and as we walked towards the shop, we could only see 1 pay and display machine which does not give change. So we thought whilst we were in the shop buying ice cream, we would buy our ticket also (£6, FYI). However when we asked to buy a ticket, the lady at the till wasn't sure how to do it. That's fair enough as its clear they mostly have people use the machines. We did ask for change instead to use the machine and for some reason this only brought her more confusion. She said there was a card machine in the car park (we hadn't yet come across one, turns out it's at the exit of the car park) and rather than putting the ticket through, she wanted us to go to the machines. There was a man with her who she eventually asked as we said we were there now so why could we not purchase a ticket with the ice creams as we've done that in the past. The guy was useless. He showed the lady how to process the ticket but he was extremely rude to us. He reiterated that they don't usually process tickets and in future we must use a machine. He tried to say that if a volunteer was serving, it would be easier to know for the future. That's fair enough. But he kept going on. I don't mind being told once how to properly do something. But in the end we felt like we were being told off! I did argue back with him after he wouldn't let it go and asked does it now matter, we've bought the ticket and ice creams. We now know what to do in the future. But he kept going on saying how we should of paid at the machines. I told him that he should know when to shut up. In customer service, the number 1 thing that you don't do is argue with the customer. And rather than us starting the argument, he felt the need to continue to lecture us on how we should pay in future. A very bad start to our...

The RSPB Lodge in Sandy, Bedfordshire, is a splendid example of nature and history entwined in a most delightful embrace. This stately mansion, originally the seat of the illustrious Ouseley family in the 19th century, now serves as the beating heart of the Royal Society for the Protection of Birds. It’s a place where history flirts playfully with the wonders of the natural world, offering a refuge for both humans and avian species alike.

The mansion itself, with its grandiose architecture, stands as a proud sentinel amidst the lush greenery. Its interiors whisper tales of yesteryears, providing a stately backdrop to the vital conservation work carried out within its walls. But, dear visitor, the true magic unfolds as you step into the surrounding grounds.

Top on your must-visit list should be the tranquil woodland trails, a verdant labyrinth where nature lovers can lose themselves in the symphony of bird calls. The reserve's hideouts, particularly the Hillfort and Galley Hill hides, offer splendid vantage points for spotting some of the rarest bird species. The formal gardens, meticulously manicured, provide a picturesque setting for a leisurely stroll or a reflective pause.

Of course, a tip of the hat to the staff is in order. Ever so friendly and knowledgeable, they embody the spirit of the RSPB with a dedication that’s both inspiring and infectious. Their enthusiasm for the natural world adds an enriching layer to your visit, making each encounter as enlightening as it is enjoyable.

While the Lodge and its grounds are a haven of serenity, they're also a hive of activity for the keen photographer and ardent trekker. It’s a splendid spot for family walks, invigorating jogs, or simply basking in the beauty of nature.

In essence, the RSPB Lodge in Sandy is a gem. A place where history and nature coexist in harmonious splendor, offering a retreat that’s as educational as it is enchanting. Do pay a visit – it’s a delightful reminder of the simple, profound joys that lie in the...

My family have been paid members and going to the Sandy lodge for many years. I have never had an issue or been approached by any staff in this time. However, I have recently become disabled and I park in a disabled parking spot. Since then I am constantly harassed by the RSPB patrol staff.

Yesterday was my 5th time in as many weeks where I have been approached and harassed by one of the staff. We have seen many people parking in the disabled who aren't actually disabled or show a blue badge, but they do not get approached or the same treatment. I was tail gated bumper to bumper all the way down the road yesterday and approached by a rude member of staff who spoke to me like I was a criminal. My children are very nervous and uncomfortable.

Why should anyone that wants to go for a peaceful walk be made to feel threatened every time they go? I was made to prove my disability and membership once again and it again spoiled the evening for my kids, we were told we would have to leave early as there has been lots of trouble there recently due to people and animals being attacked by dogs.

In the few years I have been going, I have only ever seen pleasant families, bird watchers / photographers and cyclists. I not once seen any trouble. I would be grateful if the RSPB staff could stop discriminating against certain people or you may lose your...