Liked: Baby animals were nice experience for kids and woodland walk, kids also enjoyed playing in the sand pit until they were told to leave because they can’t be watched by older siblings.
Disliked: Lots actually! This is very basic camp site on working farm. Animals running free so lots of poops everywhere! Make sure to bring wellies! Very small camp site. I personally think it was overbooked when we stayed. Main camp site full so we had to drive along the woodland site, this again was full with limited spaces, we had to pitch on side of the road, to be told the next day we can’t have our car there as it’s ‘peaceful’ location. This was right at the back of the camp, we were last tent. You will receive welcome’ message with unclear directions of where you can and can park and when booking is made you are advised one car per tenet is allowed, but this does not apply to field right at the back called woodlands. Just keep that in mind when you plan to arrive late as main field gets full as it is not that big at all. There is no one to greet you so don’t even worry to check in, no one at the gate to give map or directions. Stayed there Friday to Sunday, Saturday evening we were approached by ‘lady’; no introduction or anything, we were basically told that rules are that cars can’t be parked next to tent and we need to move. She didn’t hear anything not even that we already had a drink and shouldn’t drive. She was rude to us and kids. My daughter wanted to get water and was told by staff that my business is more important than yours and you have to wait even though she was the first one at the tap. I have only seen two taps on entire field with drinking water, you have to walk around big animal enclosure to get to it so be prepared! All in all, I would not recommend staying there. One last thing, no washing up point and showers and toilets are port cabins with no light, at both camp fields only two toilets and one shower! Never cleaned during our stay. Bins at sand pit overflowing, never emptied. Ground very uneven, hard to find flat space. Also, not so peaceful, planes starting and landing at Stanstead Airport will...
Read moreThe fact there's only 2 TOILETS one with a lock that was broken and a light that would turn off after 30seconds. the day we left (early) there were around 40-50 pitches being used, they had emptied the horse field to be used for pitches. We left a night early. The que for the toilets were ridiculously especially with young children. One volunteer moaned at me and told me to "tell the other campers to stop taking the toilet rolls" but the fact was they were placing 2 in each toilet for over 150 people... These toilet are also used for non camping day visitors to the petting farm which increased the numbers.
The volunteers were all teenage girls that would walk around shouting crying and vaping. One girl would continuously whip the horse whilst the other stood asking each other why's she whipping him so much. The only staff member who was welcoming was a young girl called Amber who worked in the petting farm area, all other members had 0 customer services etiquette.
This place felt completely lawless. The animals enclosure needed work, we had to untangle a few goats in our visit alone.
The train ride was £2 per person, ridiculously overpriced. The task was to count the carrots which were mostly mouldy old teddies. There was an abandoned train cart right next to the track with Christmas decorations inside.. try explaining that to the kids in August?
On our first night we had to get the kids to stay inside the tent as there was a unannounced out of control horse galloping around the tent and open fire being ridden by a teenager screaming "don't you dare disrespect me" whilst whipping it non stop.
I understand this is a working farm, but the whole camping aspect seemed just like a money grab. No rules. No staff seen. Not enough facilities for the amount of people.
Avoid if you want a quiet peaceful...
Read moreEDIT: To respond directly to the Farm’s response. Our friends do not live 40 minutes away, they are 2 hours away and we are over an hour ourselves (obviously didn’t read any of my emails properly) We did not book a Halloween/Easter/Christmas 2025 event, we booked a Christmas 2024 event which has not been honoured. As the consumer we have the legal right to a refund given the service we paid for on the day we requested has not gone ahead! give 0 stars if google let me. Booked tickets for the Christmas event today. Was told just 2 hours before the event was due to start that they were cancelling due to weather (I respect their decision to cancel-although we would have come regardless of weather conditions) We were offered a credit note but explained we are not local and today was the only date before Christmas we could attend. They have refused a refund despite me stating it is our legal right under the consumer rights act, 2015. Appalling service. We have paid for a service that has not been provided on a date that cannot be honoured as originally agreed. I have never had this issue in all the years I have been in similar circumstances with other companies....
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