Ski Land Ski and Snowboard Area — Attraction in Alaska

We visited this place in 2015 during a harsh winter storm while chasing the aurora. Back then, it was a warm and welcoming refuge. The staff were kind and even helped my husband recover from near-frostbite. It became a special memory for us—the place where we saw our first aurora and felt cared for in a moment of need.

This year (2025) we returned hoping to relive that experience. While the hut was still there and clearly set up as a café offering food and drinks, everything else had changed for the worse. There were no signs indicating that entry was restricted or that it was private or tour-only. We stepped inside to warm up and planned to buy hot drinks as a gesture of support and appreciation.

About 15 minutes later, a young man came in and said, “You should not be here,” in a harsh, rude tone—offering no explanation or courtesy. We had already asked how we could pay earlier, so the tone and manner were completely uncalled for. We quietly left and sat in our car, only to have the same person come knock on our window five minutes later, this time saying aggressively, “I told you to leave. You must leave right now. This is private property.” Again, there were no signs posted anywhere, and the way we were treated was entirely out of line.

We left feeling bullied, as though we weren’t “good enough” to be there. Whether it was a case of poor training or discriminatory behavior, it was incredibly disheartening.

I would not recommend this place to anyone. It seems they pick and choose which customers they deem acceptable and are quick to intimidate those they don’t. Very disappointing, especially given what this place once...

For Fairbanks is worth a five star, obviously it's not at the level of Jackson hole or Colorado or Japan for ski resort, but is a very nice place. Nice powder snow, it wasn't icy, it wasn't crowded, long enough rides that you don't feel you're back into the lift very quick.

There's only one lift, all the trails in at the end of the same lift. We were there on the Monday, it seems it only opens from Friday to Monday. I agree with other comments for there's not a lot of parking, but that was not an issue on our visit.

The price we pay for ticket and rental was just right, cheaper than what I pay many other places.

The mountain has green, blue, black diamonds, the mostly blue routes.

The coffee shop has a very simple menu but when you've been riding for a while it's just great. They do sell beers and wine. The coffee shop also has access to internet. The bathrooms were small but clean.

They had a dog in the coffee shop that everyone was playing with very nice and well behaved.

Customer service at the rental place and in the coffee shop was very good, people were very friendly and accommodating.

During the night stay also offer a package so you can stay at the coffee shop to see the northern lights and that includes some drinks and snacks, which I think is a great idea since I went to see them and stayed in my car and was very cold and the windows were getting foggy...

I’ve been around the snow industry for about 27 years, including a few seasons as an instructor. Skiland is not a “ski resort” so limit your expectations if you are used to skiing or riding at the bigger resorts in the lower 48. It’s obvious that there is not a lot of investment in maintenance or increasing the quality of the customer experience. The terrain is what it is. Mostly un-groomed glade runs with a couple green circles and blue squares thrown in where the pitch allows. The real downfall is the customer service. From arriving to leaving the only pleasant experience with staff was the young lady selling tickets. Every other member of the staff was rude or openly aggressive, including swearing at customers. It is clear that this establishment isn’t in the game to create a good customer experience, That is even exemplified in the owner’s responses on here. Unfortunately they are one of only a few places that has a lift and terrain to make turns on in the area, so they can get away with this...