My husband and I got married at The Springs Magnolia Manor last weekend. The day we initially toured, we fell in love with the Manor’s architecture and landscaping. This venue is absolutely stunning. Paige helped us book and was the kindest person. She made us feel welcomed and like family. She made the initial booking process seamless and was ready to answer any future questions we had.
I can’t say enough good things about The Springs catering service and the Bar service booked through the venue. Each vendor was reliable and served good quality products. We received several compliments regarding how good the food was, and we agree! We would highly recommend working with catering and bar through The Springs!
The DJ we also booked through The Springs. He was great leading up to the event — friendly over the phone, seemed to pay good detail to our music preferences, and even cut some music for us beforehand to use at the wedding. Our DJ did great during the ceremony, but we were unfortunately so disappointed at the latter part of the reception. Prior to wedding day, we were asked to complete a questionnaire including song preferences, timeline of music played, etc. I even sent our DJ a playlist of our individual music preferences, hoping this would help give him a vision of what we liked. The timeline of our reception was not followed as discussed in the meeting prior— for example, after speeches, the DJ was supposed to instruct guests to enter the dance floor for a group photo, and then dive right into the music for a seamless transition to open dancing. Instead, did this not go as planned, making the flow into open dancing awkward. There were a few “must-play” songs given to our DJ which were never played. At one point he was playing Miley Cyrus and Taylor Swift which are notttt what we prefer. I remember walking to his booth to ask if he were playing the music we gave him and he said yes, but I think he may have had a completely different playlist running. He never played any of the Texas two step songs we requested which was disappointing as majority of my husband’s family is from Texas and this was special to him. Initially he told us he would not accept guest song requests, but during the reception he did. We weren’t supposed to have an announcement prior to cake-cutting - this is something my husband and I wanted to do privately. However, the DJ made the announcement anyways leading to many of our guests surrounding us in a moment we wanted to keep private.
I understand that individually, these things listed above may seem minor, but collectively and to us it made a big difference and led to disappointment. I wish we could get back at least some of money put towards the DJ as he did not carry out the plans we set in our meeting.
We also included day-of coordination in our contract. Our day-of coordinators were nice and our lead coordinator meant business which we appreciated in keeping the timeline of our day in check. There unfortunately were a few moments I noticed decor not being in the locations as discussed in several meetings leading up to wedding day. Again, this may seem minor, but still disappointing when a large chunk of money was put into day-of coordination to take stress off of us, but I found myself still worrying about things not being displayed as planned based on the few mistakes noticed.
Overall, we would recommend use of The Springs Venue, especially working with the wonderful girls in the front office, the catering, and the bar services too. I wish we would have used a more reliable DJ and I’m not sure we’d use the day-of coordinators again.
I’m not one to complain and leading up to wedding day, I felt laid-back and just about the least “bridezilla” possible. I wrote this honest review in hopes of 1) some compensation for the DJ services as described above, and 2) helping those brides out there who are currently planning their special day! I wish them nothing...
Read moreI recently attended a wedding at this venue and overall, I have to say it’s a beautiful place. The layout was lovely there’s a stage and the bride and groom had their own private area with a bathroom which is a great touch. However I tend to pay close attention to details and there were a few things that stood out to me that could definitely use improvement.
The Ceremony Area: The white chairs used outside for the ceremony had multiple cracks at the bottom. As a guest I was concerned that a heavyset person could have easily been injured. I personally moved those chairs and I believe a few were eventually replaced but this should have been checked thoroughly before the event started.
Coordination & Staff Presence: One of the biggest disappointments was the lack of visibility from the coordinators just a few times. At one point when I seen the cracked chairs I had to tell the DJ to go find one because no one was around. During the dancing the groom accidentally knocked something over on the sweetheart table and again no coordinator was around. I had to knock on a door where I eventually found all three coordinators in a room away from the event. That shouldn’t happen.
Bridal Suite: The bridal suite needs serious attention. The bathroom door didn’t lock nor the main door to the bridal suite, the automatic air freshener didn’t work and the toilet struggled to flush properly. There were very few outlets in the room which made it difficult for multiple people to get ready at once. On top of that it was incredibly hot. We asked for the AC to be lowered three separate times and only then thankfully a fan was brought in. A fan should already be in the bridal suite in my opinion especially since the bride is in a heavy dress and needs to stay cool.
Professionalism: Another issue that stood out as unprofessional was a security deposit being requested on the day of the wedding in the bride’s room and in front of others to the bride! That kind of conversation should be handled in advance in private definitely not on such an important and stressful day.
Venue Design: The sweetheart table for the bride and groom was very small. That likely contributed to the accident where something got knocked over. A slightly larger table would make a big difference. Also I think families should be allowed to drop off items the night before without having to rent the whole extra day. We had to arrive at 9 a.m. the day of to set everything up and being able to do some prep ahead of time would have made the day much smoother.
The Positives: Despite these issues the event itself turned out beautiful. The sound system and lighting were great. There was good security present and once any coordinator was made aware of an issue they really did try to help. At the end of the night they helped pack everything neatly into the containers we brought which we were very grateful for.
Final Thoughts: This venue has a lot of potential and really is a beautiful space. But I would advise anyone considering it to look beyond the surface and pay attention to the small details, sit down use the bathroom turn the sound system up etc. With some improvements in staff presence, communication and prep logistics this place could easily...
Read moreVenue was beautiful, particularly all the greenery on a spring day. It has an excellent backdrop for photos and guests raved about it. Plenty of space both outdoors and indoors and parking for guests. Comfortable spaces for getting ready in and an extra side room as well. This group does not have required vendors other than alcohol and security or any buyout fees. Of note, the outside ceremony seating is turf so in rain, it soaks up the water and becomes difficult to walk in. We were fortunate that the sun dried up rain from the prior day and conditions were great for our wedding.
However, services should be improved. They were extremely responsive in the lead-up to signing the contract and when adding on additional services for a charge (within minutes), but once we paid, became subpar. After signing, they were not very accommodating in allowing us to view the space another time since the groom was not present for the initial tour. On our wedding day, no coordinator could be reached by phone, even though they said someone would be onsite. Staff only came by earlier in the day to give tours to prospective clients, but no one showed until the cleaning crew at the end of the night. We were missing tables from our listed set-up, so we attempted to contact the listed number multiple times and even went out to the front office which was empty. When someone finally picked up, we were told people would come with tables, but that never happened. Additionally, the outdoor ceremony area had multiple cable ties and other accessories from prior weddings that were high up and difficult to remove.
During our initial tour, we were explicitly told security was required since we’d have alcohol and would cost about $50/hour by the coordinator. However, communication with the man in charge was slow and we ended up having to hire 2 security guards (at $100/hour who were present throughout the reception without doing much). In addition, it required haggling to get out of them trying to schedule extra time outside of what was needed. Overall, our big day was mostly smooth, but there are just a few things to...
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