Bastrop Cattle Company - Grass-Fed, All-Natural Central Texas Beef! — Attraction in Bastrop

I am writing to express my disappointment with the quality of the meat I received (USDA Select). I purchased half a cow, weighing 202 pounds, at a cost of $9.59 per pound, totaling $1,937.88. Unfortunately, the meat has not met my expectations in terms of quality or fat content.

Here are the issues I've experienced:

Ribeye steak: Tough and dried, regardless of cooking method.

Beef cubes: Similarly tough and dried.

Chuck roast: Despite slow cooking in a crock pot, the texture remains undesirable.

Sirloin steak: Consistently tough and dry. T-Bone : Dry Beef rounds : Good Brisket next to cook but can't be any more disappointed

Ground beef: Acceptable but not outstanding.

Soup bones: Yet to try, but visibly lacking fat.

I have attempted various cooking methods, including grilling, cast iron searing, reverse searing, sous vide, and low-sear techniques. Despite these efforts, the results have been consistently unsatisfactory. I’ve also tried adding beef tallow, butter, olive oil, and marinating, but the meat remains tough and lacking in flavor due to insufficient fat content.

Could you provide an explanation or visual reference for your "fat concept"? I would appreciate it if you could send me a picture of the expected fat distribution in your USDA Select meat, as mine appears to be excessively lean with little to no fat.

I expected a much higher standard of quality for the price I paid,

I have 180 lbs...

We are very committed to supporting local businesses and why we purchased the Fancy & Functional Box from Bastrop Cattle Company. This was done as means of evaluating their products prior to purchasing a ¼ side of beef. Overall, the meat was consistent with grass fed and finished beef. However, the ground beef was higher in fat than we like and a few packs of it, for some reason, didn’t seem to be fresh. The steaks were of good quality and also consistent with grass fed and finished beef except for two of the ribeye’s which were so tough we could not eat them. I am very familiar with grass fed beef and cautious about over cooking knowing this can contribute to toughness. Our order was filled as placed with a gracious complimentary addition of liver which we greatly appreciated. We did reach out to share the above-mentioned issues, however at this time we have not...

This was my 2nd order and certainly won't be my last. The customer service is great, the product is even better.

Update: We have tried more items, the roasts have been tender and very flavorful. We ordered a box of the different roasts and enjoyed the differences between them. Would not hesitate to order again. The steaks have also been wonderful, thick cut and the fat is bright white and well marbled making for good flavor and tenderness. You don't see this quality in the grocery anymore. When I make a dish with the ground beef, it doesn't have that dried out taste when reheating. This is a huge difference from other grass fed and finished beef we have tried in the past. Very happy to have a place to order beef grown in the USA since you don't know where your beef in the grocery was grown. It can be labeled USA if processed here in the US....