Walt Disney World® Resort — Attraction in Bay Lake

The Walt Disney World Resort emerges from the Florida landscape as a sprawling testament to imagination and entertainment engineering. The morning light catches the iconic Cinderella Castle, its spires reaching skyward in delicate blue and gold, creating an immediate sense of wonder upon arrival.

The Magic Kingdom's Main Street USA welcomes visitors with the sweet aroma of freshly baked cookies wafting from the confectionery. The carefully crafted Victorian architecture creates a nostalgic atmosphere, with every detail from the window displays to the trolley tracks contributing to the immersive experience.

Moving through the park reveals thoughtful atmospheric transitions. The rustic wooden structures of Frontierland give way to the ornate moorish architecture of Adventureland, each area accompanied by its own carefully curated soundtrack and ambient sounds. The attention to sensory details creates distinct emotional responses in each themed zone.

EPCOT's distinctive geodesic sphere commands attention from across the lagoon, its metallic panels gleaming in the sunlight. The park's unique dual identity - exploring both technological innovation and global cultures - creates an engaging contrast between its futuristic front half and the traditionally styled World Showcase.

The World Showcase promenade offers an engaging journey through eleven countries, each pavilion staffed by citizens of the represented nations. The authenticity extends to the architecture, cuisine, and merchandise, though prices reflect the premium tourist location. The ambient music shifts subtly as you move between pavilions, enhancing the sense of travel.

Disney's Hollywood Studios captures the glamour of golden age Hollywood while incorporating modern franchises. The Tower of Terror looms ominously over Sunset Boulevard, its weathered facade telling its own story. Galaxy's Edge provides an impressively immersive Star Wars experience, though the popularity leads to significant wait times.

Animal Kingdom blends zoological exhibits with themed entertainment in unique ways. The morning mist rising over the African savanna creates authentic atmosphere, while the floating mountains of Pandora provide otherworldly spectacle. The attention to landscape design makes the transitions between areas feel natural and unforced.

Temperature management varies significantly across the resort. While indoor attractions offer relief from Florida heat, outdoor queues can become uncomfortable despite shade and fan systems. The water parks provide welcome respite during peak heat, though they can become crowded quickly.

Evening transformations across all parks deserve special mention. Lighting designs enhance architectural details, creating dramatic shadows and highlighting features that go unnoticed in daylight. The nighttime spectaculars combine fireworks, projection mapping, and music in impressive displays, though viewing areas fill up early.

Resort hotels demonstrate varying levels of thematic commitment. The Polynesian Village Resort's tropical atmosphere extends from architecture to landscaping, while value resorts offer more basic themed environments. Pool areas generally maintain high standards across price points, though premium resorts offer more elaborate facilities.

Transportation between parks requires patience and planning. The monorail provides efficient service between select locations, while buses serve all parks and resorts. The newer Skyliner gondola system offers scenic transportation options, though weather can impact operations.

Dining experiences range from quick-service convenience to signature restaurants. While food quality generally exceeds typical theme park standards, prices reflect the captive audience. Advanced dining reservations prove essential for popular restaurants, particularly character dining experiences.

Crowd management varies by season and location. FastPass+ helps mitigate wait times but requires advance planning to secure preferred attractions. Popular new attractions can see...

We had been eagerly anticipating this trip, particularly because it was a special occasion for us to spend quality time together and create lasting memories. However, our excitement quickly turned into frustration and sadness due to the treatment we received from one of your guest services representatives, Lou.

Despite prior communication with the park via email, where we were assured that bringing in a wagon for our disabled daughter would not be a problem, Lou gave us an incredibly hard time at the entrance. We tried to present him with the necessary paperwork regarding our daughter's diagnosis and the emails confirming our arrangement, but he adamantly refused to listen and insisted that we were not permitted to bring the wagon inside.

His solution of offering us a free stroller was not only impractical but also insensitive to our daughter's needs. As we attempted to explain that she wouldn't fit in a standard stroller due to her height and leg braces, Lou remained dismissive and unyielding.

After entering the park, we approached the stroller area to explore alternative options, only to find that the provided stroller was completely inadequate for our daughter's needs, as we stated, and as clearly depicted in the attached photo. The response from the staff member in the stroller area was equally disheartening, as she seemed to trivialize our concerns.

At this point, my wife was on the verge of tears, feeling utterly defeated and contemplating the possibility of canceling our trip altogether. It was only after requesting to speak with a supervisor that we were finally connected with Ansley, who demonstrated empathy and understanding towards our situation.

Ansley promptly directed us to guest relations (something I am now aware Lou knew he could do, but refused), where we met Rocky. Upon seeing our daughter's leg braces worn for cerebral palsy and understanding her mobility requirements along with her BDP diagnosis, Rocky immediately acknowledged the necessity of the wagon for her to navigate comfortably throughout the park. We were relieved to finally receive our park pass for the wagon and proceed with our visit.

However, despite the issue being eventually resolved, the damage had already been done. Our family endured approximately two hours of distress and several dismissive interactions, particularly from Lou. Consequently, our overall experience at the park was far from enjoyable, and the memory of this ordeal continues to linger, leaving a bitter taste in our mouths even over a month later.

I understand that you likely receive feedback of this nature on a regular basis, and it may be tempting to dismiss it as standard procedure. However, I felt it was important to convey to you the profound disappointment and frustration that my family and I experienced during our visit. We hold Disneyworld in high regard and had expected a more accommodating and compassionate approach to addressing our daughter's needs on her very first visit.

I must emphasize that our experience contradicted Disney's claim of being "the most wonderful place on earth." As a parent, I had hoped that families with disabled children would be treated with the utmost respect and compassion, yet our ordeal left us feeling marginalized and disheartened. Considering the significant financial investment required to take a trip to Disneyworld, we expected a level of service and accommodation that aligned with the cost of our visit.

I trust that you will take our feedback seriously and endeavor to implement changes that ensure all guests, regardless of their abilities, can truly experience the magic of Disneyworld. Update - Disney's Pitiful canned (probably automated) Response below (SEE PIC). Once again, no apology, empathy, or...

Resort: Disney's Port Orleans French Quarter Resort Overall Impression: The resort was truly beautiful. I have always loved the look of the French Quarter in New Orleans. The whole part of this resort was like a tiny version of the actual French Quarter. The style of the buildings, sidewalks and roads, and even the names mimic the actual French Quarter.

Room Details: We stayed in a room with a king bed. The decor was slightly themed to The Princess and the Frog. We were right on the corner of the building, which meant we had two sets of windows, which was quite nice. The double sinks were very helpful when my wife and I were both trying to get ready at the same time. I also like how they put your family name on the TV when you walk in for the first time. I do wish the bathroom had a fan in it. The room itself was quite spacious, which made unpacking and moving around very easy compared to value resorts at Disney. Our room placement was kitty-corner to the food court and lobby, which made getting food every morning and night convenient.

Dining & Food: We went to Sassagoula Floatworks and Food Factory and Scat Cat's Club. The Floatworks is a great place for a quick breakfast or late-night snack. The Scat Cat's Club has amazing Mickey-shaped beignets that I highly recommend. They are warm and have a nice, perfectly fluffy inside.

Amenities & Recreation: We went to the Doubloon Lagoon late at night for a nice swim after the parks, and it was quite warm and was the perfect place to be after a long park day. The buses were very convenient when we utilized them and were always on time.

Service: The Cast Members we interacted with were very friendly and helpful. We even had a Cast Member in the food court come up to us during our late-night dinner and offer us some Mardi Gras beads and even told us some stories of when he was in New Orleans as a part of some Mardi Gras parades.

Would you stay here again? I definitely would stay here again in the future! There is a big difference between this and the value resorts, and honestly, this was just as nice as some of the deluxe resorts.

Walt Disney World Parks - General Thoughts Pacing: We planned our Disney days very carefully. We pre-purchased Lightning Lanes for all four parks in order to minimize our times in the parks and get everything we wanted to get done. We rope-dropped Animal Kingdom on Wednesday and rode Dinosaur and then rode Expedition Everest twice before going to Flight of Passage. We then park-hopped over to Hollywood Studios to ride Rock 'n' Roller Coaster, Tower of Terror, Mickey and Minnie's Runaway Railway, saw Vacation Fun, and got a few snacks. We then decided to take a break and go to Typhoon Lagoon. We spent a lot of time in the wave pool to cool off, which was very nice. After that, our room at the hotel was ready, so we went back and changed into dry clothes before heading back to Hollywood Studios to ride Alien Swirling Saucers and Toy Story Mania, then headed over to Epcot to ride Soarin' and Guardians of the Galaxy. The next day, we rope-dropped Magic Kingdom. We rode Buzz Lightyear's Space Ranger Spin, Space Mountain, Haunted Mansion, Pirates of the Caribbean, the PeopleMover, then went to take a break at the hotel while it rained. We went back to Magic Kingdom and rode a few more rides before ending the night watching Happily Ever After.

Biggest Surprises/Disappointments: Since we have been to Disney plenty, we knew what to expect, so no surprises or disappointments.

Overall Disney Experience: Disney is a perfect place to go for a honeymoon, but be prepared to spend a pretty...