Arkansas Musicworks — Attraction in Bentonville

I had a very unpleasant experince with this place. My daughter's saxophone needed to be fixed, so I took it to this store. Well almost 7 weeks passed and they never called me. When I called them to see if it was ready, they said it was ready. I went to pick it up just to learn that it was not fixed. They were very unpolite the whole time. They said it was fixed when I knew it wasn't and there was no receipt/details of the work they "did" to it. So they game me a number to call. So I called the number, which is the place who they work with to fix the instruments in Fayatteville. They said they had no record of our instrument. So basically they never sent my daughters saxophone to them and they never called me to let me know what was going on. I understand sometimes things happen, but they basically never accepted they made a mistake. I was very polite with them, eventhough I was not happy about this whole situation. I will not be going to this place again, or reccomend it to anybody. And by the way, one of the owners, who has blonde/reddish hair, is one of the most inpolite person I ever met. We've been going to this place for years and if he is there, we know it's not going to be good. He is rude and has poor customer...

Helloooo arkansasmusicworks,

helloooo Mrs. Christina Baker,

My name is Ümit Özkalender and I ordered on 02/23/2017 via ebay.de (germany) 3 Dimarzio Steve Vai Guitar straps. After my shippment is not arrived, I wrote an email to you. NO ANSWER! Then I get in touch with ebay custom care. They told me, not to open a case! They get in touch with you! 30 days later after purchase and payment with PayPal, they told me that a case was not opend and my money was gone! PayPal do the same, what those useless, zero function ebay custom care do! Then I wrote you a couple of emails. NO ANSWER! No Shippment tracking! No replacement! No refund! NOTHING !!!

Soo, my 1st question is. Are you a serious company? And if you a serious company. Do you have any idea what custom care is? Grab the money and out of sight, out of mind?

And, my 2nd question. I want the guitar straps! Does that mean, I must pay one more time and hope it will be delivered! This time! Maybe?

Hope you have an good answer!

Regards

I've got no shippment and I was not refunded! That's a fact! Don't matter if it's one or...

I wish I knew or experienced what other people have seen here. I walked in with my wife as the only customers an hour after they opened. Out of the four visible employees milling around, one nodded a hello as we walked in the front doors. Otherwise, there was no interaction from anyone. No one even bothered to notice we were leaving even though we walked next to them and the counter is 20 ft from the door.

The guitar inventory was ok, acoustic guitars are less than 1/5 of the inventory and like the balance, was mid-low to low end save one or two items. There is nothing wrong with the quality and price point/selection being on the affordable side but I was a bit shocked given how pretty the property is and it's overall size. I was looking for something different and would only really knock a five start review down one notch at worst.

The bathrooms...