PLEASE DO NOT consider Deerfield Ranch Winery for your wedding!!!!
I was a recent bride who held my wedding at Deerfield and despite plenty of planning and my easygoing nature, by the end of our experience I was massively pissed off and disappointed by the venue. They are lousy communicators, even going so far as to downright lie, and are hugely underprepared to host such important life events as weddings.
I have so many issues I could discuss and receipts to back them up but let me give just a few examples:
— despite having in writing (via email, 8 months in advance) that the wine would be complimentary “so please do not worry about a beverage requirement!” later the GM refused to fulfill the agreement and offered us a magnum bottle of wine guests would sign during the reception instead (which was nowhere to be found on our big day)
— despite having in writing (via our signed contact, 8 months in advance) that our ceremony start time would be 4:30pm the GM later indicated it would be an extra $1,000 for a 4:30pm start time. It took several emails and one long phone call for 4:30pm to be re-agreed upon (remember this, this issue comes back up again later)
— despite agreeing verbally (via a phone call, 2 months in advance, and reiterated via email) that our setup team could come as early as they like (plan was 12pm) our crew was met with rudeness on arrival and was told our ceremony start time was agreed as 5:30pm (a blatant lie) and that setup couldn’t start yet (causing a ripple effect of delays for the rest of the day)
Again, I could go on but you get the point.
Every step of planning was met with resistance and felt like pulling teeth to get even simple responses. The day of riddled with utterly avoidable stress & chaos. Overall, our whole experience was incredibly unprofessional and it truly tarnished our wedding day and that can never be mended.
This venue may look beautiful, but the people running it are disorganized, untrustworthy, and downright unpleasant to work with. I strongly advise anyone considering Deerfield Ranch Winery to look elsewhere--you deserve better on your...
Read moreAbsolutely Disrespectful and Unprofessional – Do Not Book Your Wedding Here We deeply regret choosing Deerfield Ranch Winery as our wedding venue. What should have been the most joyful day of our lives was marred by the venue’s dishonesty, mismanagement, and shockingly rude staff. Despite having a signed contract clearly stating a 4:30pm ceremony start time and a complimentary case of wine, they later denied ever agreeing to either—blatantly ignoring the written agreement. This was only the beginning.
On the actual day of our wedding, we discovered they had double-booked the venue with another event earlier in the day, preventing our setup crew from getting in on time. This caused unnecessary stress, delays, and chaos in what should have been a calm, exciting lead-up to the ceremony.
To make matters worse, the Deerfield staff (DUSTIN) treated my family, our day-of coordinator, and even me—the groom—with open hostility and rudeness. It was absolutely unacceptable and deeply upsetting to be treated so disrespectfully on our wedding day.
This venue may look beautiful, but the people running it are disorganized, untrustworthy, and downright unpleasant to work with. I strongly advise anyone considering Deerfield Ranch Winery to look elsewhere—you deserve better on your...
Read moreMy husband and I have been going to Deerfield since 2012. We have loved their large reds, the cave atmosphere and service, but apparently there have been some significant changes in management, and we will not be going back. We did not have a significant amount of time on this trip (we are not in California) so decided to only go to Deerfield to acquire some big bold reds, but once we arrived, we were spurned at every turn. We were the only people in the tasting room, and yet it felt as if we were a bother. We asked to taste their larger reds...NO, we asked to do the reserve tasting...NO. Basically, it was a "why are you here bothering me" experience with Deeno. I could not have been more disappointed in the experience. I will admit we ended up purchasing some Sauv. Blanc and some Rose, inspite of the experience. To say I was disappointed doesn't even begin to capture it. I rarely write a poor review, because we too are in the service industry and understand the impact they can have on a business, but this time I just felt I had to...
Read more