Medlock Ames Historic Healdsburg Tasting Room — Attraction in California

One and Done

Drove to M-A's from Santa Rosa this evening (about a 35 min. drive). Went to their Backyard Nights to have a glass of wine, some food truck tacos and hear the band.

Got my glass of rose' for $20, ordered my tacos, and as I waited in 85 degree weather for my food, I killed the Rose' before the tacos came and went to the tasting room to buy another one to have with my dinner. "Sorry we only sell bottles". I said "I'm here alone and just want another glass to have with dinner." I wasn't interested in a bottle because I'll drink the entire bottle and I know better. Just want 1 glass. She said "sorry" and stared at me. I left my glass in the tasting room and said "I guess I'm having water". I kinda hoped someone would catch up to me and say "sorry, here's a glass of ...." but nope. I ate my tacos with wonderful water and said this was a waste of time and drove 35 minutes back to SR.

Why 1 star, because it's about the customer experience. Either it's good or it's bad. I left pissed and it doesn't matter why. You have a customer who is alone and doesn't want an entire bottle of wine, you find an accommodation other than "sorry". They could have made an exception, they could have made an exception and sold a glass, offered me a different beverage like a Crystal Geyser, comp me a Rose' (I did pay $20). but the answer was... "sorry, sit outside and drink water". ...

Best winery and tasting room...

Oh how we love Medlock Ames. It all started a couple years ago over some amazing wines and some very hospitable wine educators. We were smitten that day and have been ever since. Both of their properties are stunning - the feel of the property AND the staff. The staff is special because once you enter their property, you immediately feel the warmth. I can say now after being a member for two years, we look at the staff at Medlock Ames as family. They're all so lovely!

So then we decided to get married... and it didn't take much for us to decide on where because of all this. Peter helped us along the way, and we are so thankful for his help and kindness along the way! We chose Medlock Ames Tasting Room, and it was everything we had hoped for. Shirley and Rex worked the event, and we were thrilled they were there to help out. The flow of this property goes without saying - the grove of olive trees is breathtaking (ceremony), the crushed granite area (dining) and the perfect size of the back patio (dancing).. oh and the speakeasy for the cocktail hour and then more mingling in the tasting room.

Everyone had the best time and I'll be forever grateful! Visit Medlock Ames Tasting Room or Bell Mountain the next time you're in town - you will not be disappointed at all. Oh and the wines are beyond...

This was one of the best corporate dining, excursion experiences we have ever had. Jim (winery President) and Ames (winery cofounder and winemaker) were a dream to work with. They met us at the winery when we arrived then Ames took us on a tour of the vineyard, winemaking facility, and garden as well as talked us through how it all started. It was such a genuine touch to have the winemaker meet us. Jim was super transparent leading up to the event in regards to the menu, headcount, agenda for the evening, ect. He even sat with us at dinner to answer questions and tell us about the wine we were enjoying with the course. I cannot wait to return and it is all thanks to...