Sugarloaf Mountain Amphitheatre — Attraction in Chillicothe

I personally love the plays, but the " rain or shine" is a lie. I've been going to this place since I was a kid to watch Tecumseh, but the no refunds and lack of understanding of weather is ridiculous. First.i want to clarify that we went to the Frankenstein experience and it was raining when we arrived at 4:30, they said if there's no lightning, there will be a show. No lightning ever happened, we all waited hours in the rain to watch a 60 minute play for them to cancel because there was a " monsoon" but if anyone with common knowledge of monsoonal weather would realize, we are NOT in south east Asia or south America where monsoons actually occur. The definition of monsoon is a severe downpour of rain with violent lightning and hurricane-like winds and mass flooding. So I don't know if the lady behind the counter was just not that smart, or they just wanted to take people's money and send them on their way. They offer a " different date" option, but for people who actually work and don't have the availability to get another day off on their " selective" days, sucks to lose out on that much money. We spent $180 and we were supposed to get the haunted trail and escape room, but those aren't refunded and the audacity of the lady to say "well we cancelled the show but you can wait 2 and a half hour in the "monsoon" and take the muddy dangerous path but you can't see the show....??? Like really, you're worried about this " dangerous" weather, which I will clarify, was NOT dangerous at all with just mild rain, and you want people to walk in the woods, in the mud and dark, but you won't give refunds for the people who work hard for their money?! I call that thievery and I will never waste money at this " attraction again. We found better play venues with refunds available and closer to us. To have to drive 2 hours and be told it'll still be going on regardless of the rain is just terrible business ethics and I will never speak highly of this amphitheatre again. Maybe get new management that knows weather and...

We paid for the VIP tour, and because of the weather, we didn't actually get to see any of the behind the scenes part of the stage. Axe throwing was fun. Food was typical concession style food. Ordering and paying for the food was streamlined well. We got rained out before the second half of the play was able to start, but we were given the option to have our tickets reimbursed or reschedule for another time. We rescheduled and even got in the same row that we were in to begin with. We paid for the premium seats, and we were in the first row of the start of the premium section. My only complaint was the inability to not have cellular reception or a wifi connection. I understand cellular reception is out of their control. I use Verizon. It's not that I want to browse the internet, but to be able to have a way to contact or be contacted by our babysitter if an emergency arose. I was able to jump on a Starlink connection when I was near the concession stand, but nowhere else. I don't know if that was being broadcasted by the venue or by a patron. I feel that with technology being what it is in 2024, it would be very beneficial for the venue to have a broadcasted wifi for people to use through the whole facility. Even if they offered a pay-to-connect like hotels. Generally, hotels offer a free version and then a paid version for faster connection. I feel lots of people would be willing to pay $4.95 for the ability to connect to wifi for the evening. That could be an option to purchase when buying tickets online. Even if a Starlink subscription is costly, I'm quite sure that with the number of people that would want to connect, the venue could easily pay for the subscription and have a surplus for future expenses if they did charge money. The production is still done well, even though they don't use as many performers that they used to use. Everybody should see this production at least once in their...

A great spectacle of a show told with respect for the history and the people it portrays, laying out its narrative with intelligence as well as a wonderful series of ear-splitting musket fight scenes. The horses are beautiful and the cast is compelling in their roles despite the fact that for the most part they rely on the natural acoustics and have to yell rather than speak their lines; only the narrator character had a mic, because her lines held the story together. The gift shops - one with all the expected tourist trap fare and another with more elevated items and handcrafted goods, as well as some of Alan Eckarts harder-to-find books - were great and staffed well to manage big crowds without large lines. The concession stand food was pretty good, except the mac n cheese was downright weird, like it came out of an MRE. Pizza was really good and the popcorn is, if anything, too big. I felt like we got a great value for the spend. All in all very impressed and we'll be back again, but this time we'll bring cushions...