Robin Farms — Attraction in Church Point

Unacceptable Treatment and Discrimination at Robin Farms in Church Point, Louisiana

I am writing to formally express my profound disappointment and outrage regarding the disrespectful and discriminatory treatment my elderly mother and I experienced at Robin Farms. What was supposed to be a pleasant outing turned into an appalling display of hostility and ableism from the owner.

My mother, who relies on a mobility scooter due to difficulty standing for extended periods, accompanied me to your farm. Upon arrival, I politely asked if she could remain seated in her scooter while I picked blackberries—a reasonable request given her disability. Instead of accommodating her needs, the owner responded by yelling at me, claiming this was a "working farm" and that they were "not babysitters." His tone was immediately aggressive and unwelcoming.

Later, when I inadvertently walked toward an unmarked area (with no "Employees Only" or "Restricted Access" signage), he again rudely reprimanded me. If customer safety and boundaries are a concern, proper signage or barriers should be in place—not hostility. His condescending attitude was completely uncalled for, especially after we had traveled nearly an hour and paid for the experience.

The most egregious part came when I confronted him upon leaving. I informed him that his behavior was discriminatory toward disabled individuals, to which he callously replied that I "should never have brought someone like [my] mom" to the farm. This is blatant ableism. My mother deserves to enjoy outings just like anyone else, and no business has the right to treat her as an inconvenience.

Rather than offering an apology or attempting to de-escalate, the owner chose to argue with me in front of other customers, further demonstrating his lack of professionalism and basic human decency. I made sure he understood how unacceptable his behavior was, but the damage was done.

I will NEVER, EVER, return to Robin Farms, and I strongly urge others to reconsider supporting a business that treats customers—especially those with disabilities—with such contempt. Discrimination has no place in any establishment, and I hope this feedback prompts reflection (and change) on how you accommodate all patrons.

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