Tradewinds & Atlantic Railroad — Attraction in Coconut Creek

I would give this place a 5 stars if it wasn’t for the unpleasant lady that is in charge of the entry for the train , she was extremely aggressive and rude , this person shouldn’t be working around kids and families or having any contact with customers at all. Hope she gets a raise maybe she’ll be happier.

I’m editing this review just to respond to the owner and let him/her know that know one ever said that my infant can’t ride . As a matter fact they did let her ride . The only smart and repetitive thing she has to say is that everyone pays because that’s how you make the living , so i really doubt she is not getting paid . And if that’s the case that’s really non of my business since I went there to have a family time . And I did ask about my infant and you said she doesn’t pay you never said that she couldn’t ride , reason why they did let her ride so I guess your unpaid people doesn’t follow your rules . I went back to pay for my infant ride since I don’t have to lie to save...

First, a disclaimer. My husband is one of the volunteers. That being said, I love this attraction. The people who work here are volunteers from all ages and walks of life doing this for two reasons. First, they enjoy trains. Second, they enjoy seeing families and kids have a great time! Under the direction of the president of Tradewinds & Atlantic Railroad, the club has really blossomed in the past few years with more active members, including teenagers who volunteer their spare time. The trains are fun, the members are hard workers and love what they do and try to ensure all riders have the best experience possible. Where else can you go where it's great that Santa gave you coal for Christmas because you need it to operate the steam engine? It's always a pleasure to come out every third weekend of the month to see everyone having a fun...

Arrived 1/22/23 at 3:10, waited 20 minutes in line to be told at 3:30 by the guard that collects the entry fee that gates are closed when event ends at 4:00. Poorly managed and will not be coming back to visit. We explained that we had tickets to the ride already but the person was not accommodating at all. There were at least 30 cars behind us in line that were going to be told the same thing.

EDIT: The problem was caused by Park officials and my wife has been several times and the kids love the place. The response from the owner was prompt and helpful so I edited my initial 1...