The Bibb Mill Event Center — Attraction in Columbus

I was so excited about this venue and all I can say is AVOID BOOKING THIS VENUE AT ALL COSTS!!!! We communicated with Kim for the majority, and although she was nice, the amount of time it took to get a response via email was absurd. At some point, we got passed along to Gracie. Gracie promised so much and made me feel like she would go above and beyond for us. After our food tasting, Gracie became our point of contact. Again, the time it took to respond to an email was absurd. Our initial contract stated the menu consisted of a meat, chicken, fish and 3 different salads. It wasn’t until our tasting in July 2022 that we were made aware of the fish being cut with no price adjustment, but we could add the fish at an additional cost. The menu was also cut to 2 salad choices. I was told MULTIPLE times that the day before the wedding, I could start bringing items in as early as 9am so that we didn’t have to do it on the morning of the wedding. We were also informed that our reception room would already be set so that we could go ahead and place our center pieces. I was instructed that there would be an event on our side, but not in our reception room, so we had access to that room AND the bridal suite so that I could go ahead and put my bridesmaids gifts in the room and lock things up. We got there around 11am and I went to the office to let Gracie know we were there and she then informed me that the Bridal Suite was being used, so we couldn’t store our items in there. Our reception room was not set, the head table wasn’t out and the linens that I requested, were not on the tables. As we were trying to set up what we could and bring things in, the bridal party had an issue with us being there and went to the office to complain. Gracie then came to me and told me that they were upset and that we needed to finish up. Kim then came to chat with us about it and said that this event had the Bridal Suite booked the whole time, but because Gracie wasn’t handling it, she didn’t know. I’m not sure how they continue to run a venue and not know the details of each others bookings. The diagram created for the ceremony room layout was for 15 rows of 8 per side; however, there were only 15 rows of 6 each side. We were told twice that Bibb provided a locked box for gift cards with Bibb retaining the key for security.  The box was never put out, so guests continued to come up to us throughout the night asking what to do with their gifts/cards. We had a split bar (open to a certain amount and then changed to a card bar) and guests were made to pay for beer and wine at the beginning of the reception! Some were told they were out of beer because it was all consumed by the groom and groomsmen prior to the wedding — Brandi, the Food and Beverage Assistant told the coordinator that the groomsmen and bridesmaids consumed almost 3 cases of beer. My dad and step dad were in the room with groomsmen and said that was impossible. At one point, my dad went to the bar and was asked to pay, a guest said “this is the brides dad” and all of the sudden, the beer was “on the house”. My mom had to attempt to locate servers to start the dinner service. Food was being plated by ONE employee and at one point was instructing people to serve themselves. They ran out of sweet tea, even though we informed them that majority of the guests were only sweet tea drinkers! We had SO MANY LEFTOVERS, but never received a to go box. After questioning as to why, we were told that they do not have that noted in the file or on the BEO that this was requested. Unfortunately, this isn’t everything that went wrong. Prior to our wedding and after, I have done wedding makeup on several occasions at Bibb Mill and almost all of the brides have complained about their experience with Bibb. As someone who works in the wedding industry and truly cares about making someone’s day special, it’s so sad to see people who...

If I could leave zero stars, I would. DO NOT BOOK WITH THEM. If I had known I would have to deal with Lindsay and the horrible owner, I would have never booked this venue. We were passed along to 3 different people and confirmed with them multiple times on prices and what was on the contract. Then after the wedding, we were told we had to pay $1,300 extra for alcohol because our contract only budgeted for "2 drinks per person". Then when we told them we had contracted for 3 drinks per person and confirmed with at least two other people on two separate occasions about that, we were told that was wrong and never happened. On top of that, you are forced to make a definite decision more than 24 hours in advance of your wedding about where your ceremony will be due to weather. And when we asked if we could let them know early the morning of (because weather changes constantly) Lindsay shrugged, rolled her eyes, and made comments like "that is very inconvenient for them" and "she can't control the weather," and "all your guests will leave if you try to have your wedding outside when it's raining." Then she proceeded to lie about making a smart a** comment to my officiant, saying "Hope you're okay with getting wet." All of these comments were made at my rehearsal the day before the wedding and all my family and friends could talk about was how rude she was and how they couldn't believe we even booked with them. We didn't even really rehearse after that because who would want to. And on top of all of that, thousands of dollars went wasted on the garden and overlook that we couldn't even use. Instead, we had to take most of our wedding pictures in a big open room they used for storage. But yet they still want to squeeze that extra money out of us all they can. If you want a stress-free wedding day, DO NOT HAVE YOUR...

We've been to many events here. Beautiful venue. But on Feb 23rd, we were here for a Make A Wish fundraiser dinner and was disappointed with the food services. We noticed our table did not get a bread basket when the entree was brought out and thought they had forgotten since it seemed that there were many servers and there might had been some confusion. We asked our table waitress if we could get some rolls for 2 of the guests at our table, which she started she would check. She reported back that they had ran out of rolls but there were dessert tables at each end of the dining area and that we could have all the desserts we wanted. It was a nice consolation for not having some bread. After finishing our main entree of the tenderest roast beef over cheese grits, which we all loved, we headed to the dessert buffet only to find the table empty. No desserts, just stacks of empty plates. So we went to the other dessert table where a line was forming and a whisper started from the front of that line to the back of the line towards us stating that there was no more desserts. We were in disbelief! How can a place like this that book events in advance be out of food?! We were NOT told that there was more coming, just that they were out. It seemed that the workers had either poor communication skills or they weren't trained appropriately. After about 15 minutes, more desserts were brought out to one of the dessert table. They were bite size and we got a couple of bites each. I hope they just had...