I went to etchXpress to have a pair of drumsticks engraved for my husband's birthday and was originally quoted $45. I dropped them off (after attempting to do so and not being able to because no one was there), and after very little successful and timely communication with Jason, I was charged $70. Supposedly this was because there were three 'proofs' (which were lackluster to say the least), that came out of changes and the lack of communication on Jason's part. Due to this surprise addition of fees, the project was left unfinished. Overall, the customer service is poor and the surprise pricing is absurd. If you do choose to bring your business here, (which I absolutely do not recommend), get everything in writing upfront so there are...
Read moreI cannot say enough good things about EtchXpress! I was in a total time crunch needing a bridal shower gift for the very next day, and Jason and Blake absolutely came through for me. From the moment I reached out, they made the entire process seamless and stress-free. They made the gift personal and beautiful, and had it ready before the time they promised. Their kindness, professionalism, and attention to detail truly blew me away. I’m so grateful and will absolutely be coming back for future gifts. Thank you both for...
Read moreJason and his team are top-notch! The entire process—from ordering to engraving and shipping—is seamless and professional. The quality of work is superb, and the packaging makes each gift feel extra special—my clients always rave about it!
What truly sets them apart is that they go above and beyond with their attention to detail and customization. They take the time to help design and personalize each gift to perfection. If you need high-quality engraving with exceptional service, this is the place to go!...
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