Boat Tree Marina — Attraction in DeBary

This company is dishonest. Do not go there. Boat Tree Marina employees are pirates... they will steal from you, blatantly. The charge you for extra fuel that you did NOT use! Be aware of the pumped gallons amount. Demand that they RESET the pump before refilling your boat.

The boat rental was fine, until the end of the day...when we got back. There are two (2) 6-gallon tanks on the pontoon boat, that's a total of 12 gallons. We ONLY used about half of one tank, i.e. only 3 gallons.

Once we returned to the dock, I physically checked two things: the gas level in both tanks, AND, the current reading of the pump.

The reading of the pump had already filled up 1-2 other boats, and had 21 total gallons reading on the display.

Before even starting to pump, I asked the guy he was able to tell, which boat takes how much fuel? He states that he radios into the office to the lady and she records it. The lady is mean, not professional, and is a bold faced liar.

When he finished refilling our boat, the gas pump read 24 gallons... 3 gallons was pumped into our boat. We were charged $26 for gas!

At their (expensive/up-charged) rate of $5 / gallon... that would be over 5 gallons, not 3 gallons that was actually refilled.

When I asked the lady, she stated that she could not see the actual amount, because they "lump" refueling together! What!? How can they "record each transaction", and then not be able to see how much fuel actually went into each individual boat? ...they do not want you to know how much fuel was pumped, on purpose! If there's no record, you can't fight them on the charged amount.

We paid the fee and left... We will NEVER return to this thievery company.

Boat Tree Marina is a dishonest place. Do not go there.

Lastly, Do NOT buy the "prop insurance", it is a scam. They charge you $20 in case your prop falls off? Or, gets damaged? How exactly can a prop get damaged in the middle of a river where hundreds of boats pass up and down every single day? Watch out for this conniving company. They are sheer...

would not recommend anyone have business with Boat Tree Marina. They do not take responsibility for their negligence. They try to manage more boats than they can handle. If you ask to have your boat pulled out of the water Monday morning they will not get it out of the water until Thursday. Then when your boat is sinking due to an unknown issue they should have found when you had your boat serviced there and you asked them to look it over because you just purchased the boat they will call you 3 days after you request them to pull your boat out of the water to jokingly tell you to come bring a bilge pump to the dock that they manage to get the water out of the boat. Both the dock harbormaster and several employees told us that they walk the dock every day and saw that our boat was sinking and still did nothing about it even though our boat was in their care. When we tried to use our boat after this incident of course it did not work like it did before because they let it sink. When we tried to get our boat repaired with them after this incident the service manager Jennifer was completely rude and unwilling to help or take any responsibility for what we believe they caused. After we expressed our concerns and wanted to speak to a manager or owner we were then called back by Jennifer the rude service manager to tell us to come pick our boat up and they could no longer help us. This is the boat that they messed up in their care and now they are refusing to even look at it to see what is wrong. Stay away from this company. Ive requested the owner speak with me in office and still sent out the rude service manager Jennifer and then requested they call. Have not heard nothing. I will be taking them to small claims court due to their unwillingness to take responsibility for their...

Renting a boat at Boat Tree Marina in Sanford, FL, was an experience that surpassed our expectations. From the moment we arrived, we were greeted with warm hospitality and a seamless check-in process. The staff were knowledgeable and eager to help, ensuring we felt comfortable and well-informed before setting off on our adventure.

The marina offers a diverse fleet of boats to choose from, catering to different preferences and group sizes. We opted for a pontoon boat, which was in excellent condition, clean, and equipped with all the necessary safety features. The boat was easy to handle, even for those with minimal boating experience, thanks to the thorough briefing provided by the staff.

The location of Boat Tree Marina is idyllic, situated along the beautiful St. Johns River. The scenery was breathtaking, with lush greenery and diverse wildlife creating a perfect backdrop for our day on the water. We enjoyed cruising along the river, stopping at various points to swim, fish, and simply soak in the tranquility.

Pricing at Boat Tree Marina is reasonable, offering good value for the quality of service and equipment provided. We found the rental rates to be competitive, with flexible options for half-day or full-day rentals, which suited our schedule perfectly.

Overall, our experience at Boat Tree Marina was fantastic. The combination of friendly and professional service, well-maintained boats, and stunning natural surroundings made for an unforgettable day. We highly recommend Boat Tree Marina to anyone looking to rent a boat in the Sanford area, whether for a family outing, a romantic excursion, or a fun day with friends. Tell them Captain...