Flat Top Mountain Farm — Attraction in Dunlap

Save yourself the heartache and do NOT book your wedding here! The farm itself is beautiful, but they are not equipped to host weddings. Upon first walking into the venue, I was impressed by the ambiance, but as the morning unfolded it became apparent that logistically, they should not be offering weddings as a service.

At 8am it was so hot inside the building because the a/c was OFF. Their reason was they did not want the a/c running overnight, even though they knew they had a wedding the next day. The outside temperature the day of the wedding was high 70s, reaching mid 80s. While the bride and her wedding party were getting ready, the temperature in the bridal suite was in the 80s! Any bride knows that nerves are high and the stress and excitement of the upcoming event causes many to sweat. Imagine having to get hair and makeup done and into a wedding dress in a room that is in the 80s!

While setting up, I counted 10 tables (provided and set up by the venue), but only 7 table clothes. When we called staff to request the missing table clothes, they came back and stated, “we were under the understanding that only 7 table clothes were needed”. Which makes no sense given they set up the tables themselves. None of the table covers were steamed and it took a group of 4 women over 4 hours to iron and press them. When we asked why they were in that condition, we were told the bride was made aware that was yet another upcharge!

We also mentioned that there were no garbage bags anywhere and that there was only a half a roll of paper towel in the ONLY guest bathroom. We searched every cupboard and drawer throughout. We were brought 6 trash bags and 1 roll of paper towels. We ended up having the bride’s brother stop and pick up trash bags and paper towels to ensure we did not run out during the wedding festivities.

The venue got so hot we were calling close family members, trying to arrange for them to bring fans as we realized the a/c was NOT working and the building was not cooling down. Despite ensuring all the doors were kept closed.

We inquired about being able to set up the day before the wedding, the first price for early set up was $10/hr, which was more than fine. Then the price increased to a flat rat of $500 as the wedding day approached. Post clean up was included at $100, then we were told the cleaning price had changed to an additional $250. Not agreeing to the increased price, we were required to clean the entire venue including removing all table linens and placing them in the laundry/bathroom in front of the washer.

At 1:30pm the water in the entire building stopped working and those of us that were planning to shower before the wedding, after setting up during the morning, had to leave the property to go shower and get ready.

There was a fall festival taking place the same day, which I believe led the staff to be over extended, as we only saw a staff member when we called for the missing linens and then again when they came back after we asked for trash bags and paper towels.

The venue is saying they were berated by guests, but considering there was not one staff that came to the location aside from during setup, how is that possible.

I will say that after the bride saw that her cake had melted during the cake cutting (keep in mind the cake was set out for photos and then immediately placed in the refrigerator and wasn’t delivered until 3pm) she did take a photo of the thermostat and called the venue. Also, the Groom’s brother went to speak to a staff at around 8:30pm as guests had all but left due to the heat. They may call that being berated. However, I would disagree! It was only at this time that the venue disclosed that the bridal suite was NEVER set up with a/c. Only the reception hall half of the building! How outrageous that this was never disclosed! To expect a wedding party to get ready in a building with no a/c and to have it kept hidden, despite knowing how hot the building gets is beyond appalling.

The venue was rented until 10pm, by 8:30pm all guests had left due...

I was there for a wedding this past weekend. I don't even know where to start. No one's wedding day goes perfect, there are always some kind of hiccups that happen. The way this business handled everything this weekend was so unprofessional. Instead of holding themselves accountable they are trying to make it seem like the guests were being difficult. Also, the fact that all of a sudden people are leaving reviews from events they attended there over a year ago to try to cancel out the ones from this weekend is very telling. I am not one to publicly say anything bad about a business but this is so unacceptable.

It was so hot inside the venue. I understand things happen out of people's control but if a paying customer complains, try to fix it or provide some sort of solution instead of just ignoring it. I also understand that they are a working farm and had a festival going on this weekend as well. If you can't handle doing both then don't book weddings during that time or pay someone to take care of any events while you take care of the festival.

It was so hot, I was sweating so bad while having my makeup done. It honestly was a waste of time paying to have it done because it sweated right off. The wedding cake MELTED due to how hot it was inside!! It felt better outside than it did inside. The reception was supposed to go until 10:00 but guests were leaving at 8:30 because it was so hot inside. Money was spent to have a DJ but the dance floor stayed empty because it was too hot to dance. Not only was there issues with the ac but the water had stopped working at one point during the day while we were getting ready.

They also were trying to nickel and dime my sister with so many things. They set up 10 tables but only provided 7 table clothes that weren't even pressed/ironed. When asked about it they said only 7 were order (even though they set up 10 tables) and it would be extra for the other 3 and having them pressed would be an extra charge. When asked about setting up the day before it was originally $10/hr then changed to $500 flat fee. Post clean up was included at $100 then changed to an additional $250. They were several other things that changed or weren't disclosed from the beginning.

By the end of the night and after so many things going wrong it became very frustrating. During one of the conversations with a staff member it got heated and the staff member said "to get over it, it's not that hot in there".

I am so sad that my sister's wedding day went like this. It's not like this is something she can get a redo on. Thankfully the ceremony outside was beautiful and we were able to make some great memories in spite of the many things...

EDIT: To respond to the owners comments below, please tell your family members that own the "horse barn/wedding venue" to apologize to the bride for their neglect towards her wedding. Same property, same family, and yet you push the blame. There has been no accountability or apology. Your family members need to accept that they failed the bride, and provide a public apology. BAD REVIEW: Maybe don't have your wedding here, it's not set up as a proper venue.

The telling thing for me that venue was not set up to be a venue, there were no bathrooms for the guests when they arrived. The bathroom was back where the bride was getting ready, and was not available for the guests.

Also a poor look was the venue didn't bother cleaning up the huge of piles of horse poop right next to the fence line where the ceremony was taking place. The correct and classy thing the venue should have done would be to clean up the piles of horse poop within 50' of the fence line where guests were sitting. But they obviously did not care. A working farm doesn't mean that it can't also be a classy farm.

One of the tables fell while we were sitting at it, it fell in the direction of my 2 year old daughter. Why was there no safety feature on the table legs so this shouldn't happen? Most other tables have safety features..?

It was way too hot in the venue. If the AC can't handle a wedding crowd, then they need ceilings fan to compensate, but nope. Someone brought 1 single box fan to keep us cool.

The wooden stairs leading up the back of venue felt very dangerous. The wood itself was old and felt like it could break with a good foot stomp. Eventually it will break, hopefully they replace the stairs before someone hurts themselves.

The nickle and dime-ing stories I heard from the family are terrible! Allegedly they changed the fee to set up the day before the wedding from $10/Hr ($50 for 5 hours) to $500 for a whole day. Ummm? Were the table clothes really not ironed and pressed before being placed on the tables? Don't offer unpressed linens, just don't offer it as an option, trying to upsell linen pressing/ironing is not a good look.

We had a great time at the wedding despite the lack of care...