Panda House — Attraction in Farragut

You would have to really really love the food to eat here. Since they have changed owners, everything about the business has gone downhill.

The new owners speak even less English than the previous owners.

They have boxes stacked up everywhere in the dining room.

The prices have nearly doubled.

And today has ruined it for me permanently.

When we placed our order, I specified fried rice. I repeated it at least three times while ordering. She repeated it back to me and gave me my total. $50 was the total.

However, after I had already paid, they told me they forgot to charge for it and it would be 4 more dollars. Then, when I said to just cancel part of the order because I didn't want to run my card again and I had no cash... a shouting match ensued between two of the workers, culminating in one of them very angrily giving me back the money for that part of my order - and one of the other customers who had been waiting, left without ordering anything.

We came for comfort food - and instead, got embarrassment and less food than we wanted.

I will...

It's interesting to me that Panda House gets a 3.8 star rating, yet if you look at the "Local Guide" reviews they are, with a few exceptions, 5 star reviews. I ordered sweet and sour chicken from Panda House while in Knoxville on business. The sweet and sour pork was almost spilling out of the container, was crisp, and had nice chunks of pork in it. The rice was well cooked, sticky and there was plenty of it. It was pressed into the container. The sweet and sour sauce container was large and the sauce was very good. The two spring rolls were as I expected. There were napkins and plenty of orange and teriyaki sauce sachets in the bag too along with a plastic fork. Overall, the meal was delicious and the portion large. I think the 3.8 stars misrepresents the quality of the food and service, certainly recently, at...

The only thing poor about this restaurant is its Google review average of 3.6. The food was fresh. Storefront was clean and kitchen immaculate. Grubhub and DoorDash are frequent visitors; those platforms host Panda House as 4.7+. The only time I’ve seen Panda House in the news is when it scored a perfect 100 from the county health department inspection. There’s another store down the street that recently scored a 68 yet that restaurant yet its google ratings are 4+. So, doesn’t make sense. Panda House taste and feels like your neighborhood Chinese joint. The Google review of 3-something is too low for this fine establishment....