I’ve been taking my daughter here for years. We decided to go there this year for Easter because the kids enjoyed the Halloween event so much. Normally for Easter I take her to Flagler park under the Roosevelt bridge (i think that’s the name). Anyways we will never go back there for anything. They were completely unorganized they were charging everyone including parents $5. We paid $15 for the three of us to go in. My daughter was in the 5-8 age group there were kids older and younger out there grabbing eggs. They didn’t have enough eggs and candy so the staff started yelling 5 eggs per child. So my daughter had to put some back even though we paid $15 and I stood in line for about 45 minutes so she would be one of the first few kids to go out. We took ten 5 for her 5 for me I didn’t pay $15 for my daughter to be limited to 5 eggs they had plenty of staff to run out and get more since even parents were being charged and they had younger children and older children in her egg group out egg hunting I guess parents didn’t feel the need to separate their children or stand in line twice. Staff was guarding the door counting the eggs. As my daughter walked up one of the woman decided to yank her basket out of her hand and start telling her she needed to put some back. Now of course mama bear mode kicks in and I snatch the bucket right out of the woman’s hand and at that point could careless what she had to say or how she felt because not only did she snatch the bucket out of her hand she had my daughters hand in her hand as well (my daughter wasn’t letting go). My daughter is screaming and crying in fear because she had no clue why this crazy lady put hands on her and her belongings. So we continue to walk through and another woman tries to yank the bucket out of my hand this time holding on to my arm with another hand all over us having 5 extra eggs mind you. I told the woman to get her hands off me she starts screaming your hitting me keep your hands off me. She had my arm in her hand and my daughters bucket so my personal property let’s just say they both better count their blessings I didn’t have them arrested for assault and and battery on a minor. We will never return for any reason completely unprofessional and disrespectful. BTW the place we normally go to is free this place is a joke making parents pay. I can only imagine how they treat the kids on movie night. One of the woman were in management or in control of this event I seen her earlier directing people on what to do and where to go sad very sad. They aren’t even worth one star but it won’t let me post without giving them the one star they absolutely...
Read moreMy children enjoy the museum but a few staff members are not friendly, including the CEO. We (me, my friends and 9 kids) were treated very poorly, we were chased around the whole time as if we were targeted. While we were at the baby area, my 3 year old daughter was briefly standing on a small tube that they have in there, nothing dangerous, but I understand that’s not the right way to use that tube and I was trying to keep an eye on my other kids as well, so I wasn’t letting her on top of it intentionally. We were told right there and then by the CEO that because of that she was going to ask us to leave, really?? If you were that concerned, you could have just suggested to pick a different area to explore instead of straight saying what you said. After that encounter me and my friend decided to leave and I complained at the front desk. The CEO came outside after I complained and had the audacity to tell a mama of 3, that I wasn’t parenting because of those brief moments I mentioned above. How can a stranger say that to a mama without having any idea who I am?! Supposedly that comment comes from a good place to keep the kids safe and according to this lady the best way to do that is to attack the mama’s character. However, we did make peace at the end and I even encouraged a handshake because I don’t like to have any conflicts with anyone, including her, but I want her to know publicly that that’s the most offensive and hurtful comment you can make to a mama. And you don’t get to do that to anyone. I chose to forgive you and I chose to not be angry at you anymore. Your words don’t have any weight on me because I know all I do for my kids day and night. But I hope you never get to say those words to...
Read moreThis place is absolutely incredible. We went with our 1-year-old last weekend, and he was enthralled (and occupied) for hours. Though it is on the smaller side, I actually think that is a mark in its favor, since it is easy to navigate and not lose your child. There's an adorable gift shop (my son LOVED the bubbles and frog pillow!) and different wings of the museum offer different opportunities for structured and unstructured play. We started in the pirate ship, where Atlas obsessed over the cannon and the magnetic fishing pole experience. Then, we went into the toddler play area, where he did the slide a million times and ran into the fun mirror corner chortling. Finally, we went room by room, from the doctor's office to the Publix-themed supermarket, to the fire department and newsroom. Each room had props, was clean and brightly (and realistically) decorated, and was not full of sharp items or things he could swallow, which I was grateful for. Overall, my entire family took their babies and loved it, and the price is reasonable considering the audience. For these hot summer days, it's a great idea to burn off some steam in this gorgeous and well-appointed environment, then to toddle next door to the splash pad to cool off. Great location...
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