We had a tour with Captain Disco. Staff is 5/5. Everyone is super friendly and kind. Our captain gave a lot of background information and was very patient. He explained his tactics and reason for riding the ways he rode. Overall he did a really good job. What's odd is that you can, of course, hear when phrases are repeated over and over again. It's obvious alligators are wildlife. But some things don't add up here:

1. alligators are grouping themselves and have territories. so the first info was we're going to such a territory.
2. when arrived and no alligator in sight for 20min we got the info that recently most of them left their territories. What? Why did we then ride there? Okay, nevermind...
3. we then learned that the gators are afraid of the boats. Makes a ton of sense given they're loud, fast and constantly run over their heads. So the whole point of using those boats to see gators is nonsense. Learned that fact about 30 minutes into the tour and had to laugh hard. Makes sense. Our captain just kind of comedically admitted that.
4. finally a gator showed up. We managed to get it to show up for twenty seconds to get some fresh air since the female small gator (according to our captain) was chilling underneath the grass and we managed to scare it with the boat. Yeah it might have even been breading in the shallow waters. So it went out of oxygen as the heart rate went up. So basically the boats are for spooking the gators out of their natural hiding spots by causing them stress and anxiety. What a bummer.
5. if you want to ride an airboat and have a good time (you can bring beer along the ride) with great staff it's your place to be. If you want to see gators, go to shark valley, Tamiani Trail or to a zoo. This place isn't about respecting the animals. It's about making a profit of them. That becomes even more obvious as you visit the exhibit.

So would I recommend this place? Staff is 5/5. The whole idea of seeing gators from airboats by scaring them in their natural habitat 0/5 The exhibit is cute however the two gators on display have sad background stories and are known for previously aggressive behavior (named Cannibal and Crystal). It's a 2/5 though the guides are really doing their outmost to overcome the obvious non ideal circumstances the animals are being held captive in.