Save yourself the frustration and just book a bicycle to ride up to the bells rather than parking here and taking the shuttle. Booked the shuttle for 2 days in a row, with the only time that was left. Both days I showed up either 5 minutes or 30 minutes late because of traffic etc. They will try to embarrass you and yell in front of everyone âyou missed your scheduled time, get to the back of the standby lineâ which were an hour wait each time. I politely asked if I had a reservation time that had just passed, why I couldnât get on the next bus. They will look you up and down like youâre stupid and tell you âshouldâve been here on time.â The people that work here are incredibly rude and condescending.
Parking is also a rip off- after having to pay for the shuttle they make you pay $40/day for parking. The first day I came back to a $100 violation because I was 30 mins past my paid parking time, because the bus I took back sat at the pick up for 30 minutes waiting for other passengers. So Iâm at $80 for parking, $100 violation, $34 for shuttles. And I only had a combined 5 1/2 hours in the park both days after all was said and done. Waste of money.
Youâre better off parking in Aspen...
   Read moreI recently parked at the Maroon Bells parking lot and got a ticket because of a confusing sign that says âMUST PAY FOR PARKING UPON ARRIVAL.â Like many visitors, I parked and immediately boarded the bus to Maroon Bells, assuming Iâd pay when I arrived back from the bus ride. Instead, I got a ticket for not paying immediately after parking â which the sign does not clearly say.
When I tried to explain this honest mistake to the parking staff, they were not only unhelpful but also unnecessarily rude, saying âThis is how people like you game the parking.â Thatâs an unprofessional way to talk to visitors who simply misunderstood unclear instructions.
I eventually got the ticket reduced to the day rate, but the whole experience left a bad taste.
This could easily be fixed with clearer signage like: âą âPAY IMMEDIATELY AFTER PARKINGâ âą âPAY BEFORE BOARDING SHUTTLEâ
Aspen is beautiful, but visitors shouldnât have to deal with unclear rules and rude comments. I hope the management updates the sign and trains staff to handle misunderstandings more politely.
â Tip for visitors: Pay as soon as you park, not...
   Read moreThe park is beautiful and everything we expected it to be from the online photos and reviews. My beef is with the reservation system. I set an alarm to make the parking reservations at the exact time they were to be released, made sure that we got them. Received a confirmation email, where it said that we MUST arrive before 8 am for the reservation to be valid. We woke up by alarm, rushed through the breakfast to make sure we make it on time. SoâŠ. We get to the gate at 8 am and there is nobody there. A car in front of us successfully bought a ticket through an automated machine (apparently reservations werenât needed for them). Good for them, no problem. We drive through and get to the parking lot to find it half empty. This is at 8am. We had a great time and left around 10:30. As we were leaving, there were about 10 empty parking spots. It was a bummer to know we didnât have to stress about the reservations and getting up early and rushing through breakfast, so I was compelled to leave this review for the future...
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