Tricoci University of Beauty Culture Glendale Heights — Attraction in Glendale Heights

Probably one of the worst facials I’ve ever gotten. First they put a precleanse on my eyes and let it sit there. Why would you put anything on the eyes and let it still there? I said it burns can you wipe it off. I got home my eye still burns a little. Then she did a poor job of removing cleansers and mask off my face. I had to say “ I still feel residue, can you go over with another swipe”. She did but when I left and looked in the mirror I had residue around my nose and mouth and in my eyebrows lmao. Anyone who knows anything about skin care knows that residue will make you break out, so I essentially paid this school to make me break out tomorrow. At the end she barely put any moisturizer on and I told her my skin feels dry can you put extra and she barely did. I went home just to put some fkng moisturizer on. I would rather go pay over 100 else where and get a good facial. On top of all of this, I asked what products were being used on my face and what was in it. As an esti you should be telling me what’s going on my face and why. Common sense. The teacher seemed to get offended that I asked and said “why, are you allergic ?” I had to tell her “I like to know what ingredients are going on my face. What a joke that this is how they train their estis. My face feels itchy and now I had to layer a completely diff moisturizer that I had at home. Are you guys that cheap with your products that you can barely spare a proper amount of moisturizer for someone’s face? Why is it that the customer has to ask what’s going on their face and why? Can you guys teach your students how to properly give a facial? I should also mention I’ve taken a dermalogica product class before down town and they never said to put precleanse on the eyelids so that it gets into their eyes lol. And after she put the toner she blotted it off. I’m like why are you doing that? Dermalogica tells you to layer on their products when it’s still damp, so removing toner is incorrect and a waste of toner. Maybe this contributed to why my face was so damn tight and dry at the end. No idea what Tricoci is doing when teaching their students but it’s questionable. Don’t...

DON'T SUPPORT BUISNESSES THAT DISRESPECT THEIR CUSTOMERS!!!

The short story is that the staff is unreliable, unprofessional and disrespectful. If you want me to elaborate take a look below:

My best experience there was my first, and not because of the quality of the staff: They train thier students there to take care of customers. The dirst student they gave me was brilliant. What I didnt know is that they she would be graduating before my subsequent appoint ments. I had 3 more after that and each one was progressively worse. They gave me a girl who had no idea what she was doing it took 3 "Professors" to figure out how to fix her mistake. And this was after they scheduled me for an appointment that I arrived on time for and had to wait 45 minutes for their graduation ceremony. Even with all that I was still patiente and polite.

The final straw was the fact that I scheduled an evening appointment and was made lat via traffic and work. I called in advance when I suspected I would be late and I told them it would be 15 minutes. They said ok but only 15 minutes ( and this was after they made me wait 45 minuites the last fime AND almost screwed up my hair yet still took my money.) It was 6:20 when I arrived and they told me "we cancelled your appointment" And when I brought up that I was delayed by a traffic accident and that they where operating on a double standard because they held me up and wasted a ton of my time on the last appointment they gave me a too bad attitude. So I left and told the so called professor to go to hell after she sneered at me.

I should have reported her for that but you know how entitled white women like to call the police on anyone browner than their orange messiah. Thank goodness the tangerine isn't our criminal and chief anymore.

I am going to go find a salon thats worth my time and appreciates my...

So many things were unprofessional. I will say I left after 1 month after observing and experiencing things that should’ve never happened, and being told by others, who were being held back, how much they regret choosing this school for Esthetics. A few bad experiences:

1. THREE times in my class’ very FIRST week the teachers forced us to attend graduation ceremonies. And a few times the following week.
2. There was a student who was being “tested” for wax unsupervised, for her VERY FIRST TIME EVER might I add, and was TOLD to PROCEED waxing my arm and armpits. Well the wax ended up lifting my skin EVERYWHERE, which I had never experienced before and also NEVER experienced at the school I ended up graduating from (ISBA).
3. Receptionists can really make you feel awkward and invisible
4. One teacher you can tell was experienced and knowledgeable, another teacher was telling us we can “google it. I’m sure you can find the answer on there” I’m sorry, am I really going to pay $15k to google?
5. There were about 3-5 girls in our class that were being held back even though they had started at the school MONTHS ahead of us. I was told by them how much they regretted signing up for their esthetics program and how little they felt like they were learning hands on)
6. First, I’m a very patient, respectful, kind person, so I was taken aback by 1 specific white woman in the office, maybe in her 50s who is the rudest lady I had ever talked to. Snarky, attitude problem, and pokes her nose where nobody asks. Her door is right next to the deans office. The dean seemed to feed off that lady’s bad energy too as I was respectfully trying to drop out. You can sense that type of atmosphere as soon as you walk in...