If I could give 0 stars, I would.
First off, we started at the âmaze,â which was not scary at all and filled with little kids pretending to be actors. They were terrible at scaring people, honestly, it was so bad it was funny. I wouldnât even call it a maze; I donât know what it was supposed to be. It took maybe 5â10 minutes to get through, and it was just an overall joke.
Then we moved on to the forest part, which was somehow worse. They offer light-up necklaces so the âactorsâ (if you can even call them that) can touch you. As soon as the trailer dropped us off, one of the workers grabbed my girlfriend by the neck very aggressively and dragged her into the line. She ended up with neck pain, and I was furious. I thought they were supposed to scare people, not assault them. That was completely uncalled for.
We tried to make the best of it and keep going, but the whole walk through the forest was a mess. The workers just stood there, screamed in peopleâs faces, and awkwardly walked toward you. It wasnât scary, it was just annoying. Near the end, they made everyone go through a tube, and as my girlfriend went through, one of the actors started shaking it violently to the point where she fell and hurt her back, which ended up bruised. Again, not scary just dangerous and careless.
Overall, this place was a complete waste of time and money. The actors were inexperienced, unprofessional, literal children trying and some of them were downright aggressive. If youâre looking to actually be scared, donât come here, youâd have a better time...
   Read moreHORRIBLE CUSTOMER SERVICE! I PURCHASED TICKETS FOR LAST NIGHT & IT WAS FOR THE WRONG DATE...I CALLED TO SEE IF I CAN PURCHASE ADDITIONAL TICKETS BUT RESCHEDULE THE ORIGINAL TICKETS I PURCHASED SINCE I UNDERSTAND THERE IS NO REFUNDS... LADY WAS EXTREMELY RUDE COMPLAINING SHE LOST OUT ON MONEY SINCE I DIDNT SHOW UP AND SHE COULD'VE SOLD THOSE TICKETS TO ANOTHER FAMILY...SHE KEPT INSISTING I WILL NOT GET A REFUND...WHEN I NEVER ASKED FOR A REFUND....ALL I WANTED WAS TO MOVE IT TO TONIGHT SO I COULD PURCHASE THE OTHER 15 TICKETS TODAY SINCE MY KIDS MISSED OUT ON GOING DUE TO MY MISTAKE....I TOLD HER MOVING FORWARD BECAUSE YESTERDAY PASSED AND NOTHIN CAN B DONE BOUT YESTERDAY WHAT CAN B DONE SO I COULD PURCHASE THESE ADDITIONAL TICKETS...SHE ONCE AGAIN SAID SHE WILL NOT GIVE ME A REFUND & SHE WILL NOT RESCHEDULE ME....TALKIN OVER ME & NOT LISTENING THAT I WAS TRYIN TO PURCHASE WAY WAY MORE FOR TONIGHT...SO NOT ONLY DID I LOSE OUT ON MY 2 TICKETS....YOUR COMPANY LOST OUT ON 15 ADDITIONAL TICKETS BECAUSE YOUR MANAGER WAS WORRIED ABOUT LOSING MONEY ON 2 TICKETS...TO ME DOESNT SOUND LIKE A SMART BUSINESS MOVE...IF I COULD GIVE U GUYS A NEGATIVE 5 STARS I REALLY WOULD....IN A RECESSION NOBODY HAS MONEY TO THROW AWAY...AS A COMPANY U GUYS DONT EITHER...I WOULD NOT RECOMMEND UNLESS U THROW THE WHOLE...
   Read moreI agree with Kaydenâs review below. The Dark Forest trail was incredibly disappointing this year.
I think they may have had to make some changes on short notice because their normal area was flooded after the storms. I donât know that for a fact so thatâs me trying to give them the benefit of the doubt.
The trail was just a path cut through a field. It took about 10 minutes to walk through and was poorly put together. We tried this location for the first time last year and we were so impressed. I was embarrassed to have hyped it up to the family we brought with us this year.
Their pricing is also out of control. Itâs $28 just for the one maze. I spent almost $120 to bring 4 people to have them walk through one maze in a field with some tarp walls. I guess you charge as much as people will pay. To do all of the mazes youâre getting close to paying what youâd pay to go to a full blown event at one of the local theme parks.
If theyâd have offered discounts because of the reduced quality this year it wouldâve been a much easier pill to swallow. Even if they wouldâve advised people ahead of time it wouldâve made a difference. Instead it looked like they were just eager to take your money and send you on your way. I doubt weâll be...
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