The WORST golf experience EVER. Where do I even begin. Ignorant, rude, nasty attitudes, immature, unprofessional, disrespectful, negative behavior. I mean the list can go on and on. What started out as a memorable and fun gathering quickly turned into the most regrettable moment ever. First and foremost this entire situation took place before the first hole was even completed, the ranger named Tom had a sour attitude from the get go. He would roll his eyes when someone in the party missed their shot and had an annoyed look on his face the entire time. He then proceeded to tell the bridal party in a very loud aggressive voice that they needed to "hurry up" because they were "holding everyone up" mind you only 2 out of the 9 people had taken their shot. Last time I checked villa Olivia was open to the public, not just professionals, so, sorry if they weren't tiger woods or anything. One of the groomsman asked if he would be going along with them the entire tee times. Tom again with an attitude said yes and decided to go up to the groomsman chest to chest in an attitude of wanting to fight him and than proceeded to use PROFANITY towards him (we had minors in the group) Not to sure what other establishments you all have been too, but never has profanity been the "norm" The bridal party obviously didn't want to be treated this way and decided to go back for a refund. Again not one full round at the first hole was played. Now on to management. Hoping that management would be there to help in the situation, they did the complete opposite. The accused the group of only wanting money back because the course was "too hard" to play and that they were cheating the system. When a manager was asked for, a man named Jason came to the counter. After telling him the situation. He laughed at their faces and agree with everything his staff had said. Oh and Tom, yea he denied acting that way. Why is management laughing? Shouldn't they be problem solving, making the customer happy, resolving the situation. No instead Jason just laughed. After going back and forth they finally got their money back. Beyond lost for words at how the bridal party was treated. I will NEVER EVER bring any money into this business again. They are rude and very unprofessional. Trust me when I say I will never refer anyone there. I'll make it a point to stop people from coming here. STAY AWAY FROM THE PLACE !!!!!