Cracked It Escape Games — Attraction in Hubert

Horrible customer service

Will not be back I hope BRIAN SEES THIS

I SENT THE EMAIL I GOT TO OTHERS THRY all read it as everyone plays free. Needs to specify in the maine email not at the bottom in tiny writing

I was sent a birthday email now my emails cut a lot off I don't know why but it does so when I got the free game email me and my family we're excited to go because of I thought it was a free game to enjoy before my new baby is born however the nick or it they them IDK WHAT THEY HE SHE IS was explaining but I was not understanding so they hung up on me now I called back and said like why would you hang up on a customer trying to understand that it's not free for all just the birthday person so I asked since I didn't have 4people could we just add an extra person the conversation declined fast when I asked why they would treat a person like that they said it was not going anywhere but I replied I didn't curse them call them names so why be rude then what ever sarcastically said sorry I go there a lot spend a lot it's not cheap but after that call me Mrs it nick or what ever I will not be back. Smh Jacksonville already has limited entertainment so I was looking forward to this but now it's messed up and leaves a bad taste in my mouth like life boy soap but instead of soap bubbles it's poop and garbage 0stars if...

Our family had a fun time solving and escaping from the Seasons Thievings game room. It was a fun theme, with good clues, riddles and challenges. We were excited to earn a spot on the leader board for our time to solve the riddles and escape. Thanks to our friends at Cracked It! for a great time. UPDATED 2/18 - Awesome fun as our family returned to Cracked it; this time to face the challenge of Defcon 1 - Red Alert and a challenge it was. Our group covered the generations from child, teens, adults and grandparents. Everyone participated and contributed. No spoiler alerts except to say we were most appreciative of the youngest child's performance for one of the tasks. It was a well put together room. Props were on point and interactive for all of us. We were challenged and laughingly stumped a couple of times, regrouped ourselves with a chorus of kumbaya and laughter and some guided motivation from helpful clues from our game master Shelley. A well spent hour of quality family time. We were able to save ourselves with less than 3 minutes to spare. Applause and thank you for a great time to our friends at Cracked It. Making plans and looking forward to...

A great place to spend a Friday night. I went with our work team as a bonding experience. A lot of the group were experienced in the escape games and enjoyed them. I, however was a first time member and wasn't used to how to examine all the clues. I was kind of the one who said back and tried to figure out what everyone was talking about. The place is extremely detailed and very clean. They have different themed rooms and the staff discussed future themes and their plans to keep rotating all the rooms. This is smart because it will keep people visiting because their is always something new. The challenge was not too difficult but I would not have been able to figure it out with out all the hard core master minds of my work team. The staff was there monitoring and helping us from the control room. The only things that keep me from giving them a 5 star is price. It is $25 per person plus tax. Not sure what the money goes to, most likely to keep the rooms rotated. I would be much happier with a $15 price tag. I recommend for the people with experience. I believe they only have 25% success rate. Our group escaped in 50 mins with the hour allotted....