BRIDES BEWARE!!!!
Booked an engagement photo shoot at the Crane Estate through my photographer, who has personal experience shooting engaged couples there in the past. We secured and paid $300 for the proper permit to take photos on site. I spent over $400 on a nice ivory dress (cocktail length) to wear in the photos. I was so excited, as it looked like a beautiful place!
As soon as we pulled up, the man at the gate stated that I would not be allowed in as I looked like a bride. I told him that I was, in fact, a bride here for scheduled engagement photos. He informed us that The Crane Estate has a strict no-white attire policy, even if you paid for an engagement photo permit. I was absolutely shocked and said I had no idea that was a term of the agreement. I asked politely if we can pull over (away from the main gate as we were holding up the line of cars) so I could call my photographer and speak to a manager to get the situation sorted. He had a bit of an attitude, but ultimately said we can pull over temporarily, but that i either must change my clothes or leave the property immediately.
Our photographer happened to be in the car right behind us, and she spoke with the front gate attendant to figure out the problem. She was also surprised, as she had taken photos of brides here before IN WHITE. After being pulled over for less than one minute, he proceeded to get hostile and SCREAMED that me and my fiance and I failed to “follow his orders” and that we needed to leave. I was so confused, and was so scared at his harsh reaction to a simple miscommunication. I was shaking as he yelled. I said politely that we will leave, and that I wasn’t try to break the rules, I just wanted to speak with a manager and my photographer to read the policies of my photographer’s permit and see if we can be issued a refund.
A female security guard and female manager arrived to speak with us. At that point, I was crying as my engagement shoot was ruined and I was getting scared of the man at the front gate, so we just wanted a refund and to leave ASAP. They told us that no one wearing white is allowed, and that even my fiancé’s outfit of a white button down shirt and blue dress pants was “too much wedding attire” (he wasn’t even wearing a suit jacket or tie). they then said that this was a new policy, and that I was “cheapening their estate’s image” by trying to “look like a bride” (which I am?). They then said we “were trying to take advantage of them” (not sure how as we got permission and paid to be there). They eventually did issue the refund but said that they will refuse for any other couple that comes in the future and wears white/or suits.
I’m home now, still so confused about the whole ordeal, and embarrassed and disappointed. If we had accidentally broken one of the terms in our permit, they could have just calmly explained the mix up and just issued a refund and we would have been on our way without any confrontation. Instead, they chose to berate us and make threats without any provocation. the whole experience was a little traumatizing and I couldnt help but cry the whole way home at how small they made me feel. their (over)reaction was SO extreme and I felt like I was made out to be a criminal, just for wearing a small white dress (NOT A WEDDING GOWN). I’m still baffled at the whole escalation (and honestly, their weird no-white policy too).
Brides - please please PLEASE save yourself the heartache and go elsewhere with respectful staff for your engagement shoots...
Read moreDisappointing End to an Otherwise Lovely Visit
I visited the Castle Hill in Ipswich today with a group of friends to celebrate a birthday. We planned this trip carefully—checking the operating hours in advance, purchasing tickets, and even booking a guided tour. The young lady at the entrance checkpoint was very kind, and the tour itself was informative and enjoyable.
After the tour, we had a picnic and a walk around the grounds. Around 4:15 PM, we began making our way back toward the castle, as we had been informed by a staff member wearing a “Trustees” badge that the castle would close at 5 PM and we should head back by 4:30 at the latest.
We were very considerable and started moving toward exit earlier - around 4:10 and at 4:32 PM, we were right outside the castle, where the doors were still open and other visitors were still present. It appeared that preparations for a private event (possibly a wedding) had begun. Two of us entered the castle to use the public restrooms, which were still accessible at that time. While in the ladies’ restroom, an older man suddenly began yelling from the doorway: “YOU NEED TO LEAVE! No! The bathroom is being cleaned for the bride and she’ll be here any minute!”
We were shocked by how aggressive and unnecessarily rude he was. I stepped out to calmly speak with him and explained that we were paying visitors, the castle was not yet closed, and that there was no need to raise his voice. His response? “You can go use the plastic toilets outside in the parking lot.” He made no attempt to explain things respectfully—instead, he physically moved closer to us as if to block access to the restroom and continued to speak to us in a confrontational way. We left, feeling shocked and unwelcome, he locked the door behind us.
As I rejoined my friends and recounted the incident, another man with a “Trustees” badge abruptly inserted himself into our conversation and curtly said, “Yes, because the castle is closed!” - even though it was not 5 pm, it was 4:35. Again, the tone was unnecessarily hostile. I asked who was organizing the event, and was told it was “Fireside Catering.”
We had a lovely day and were celebrating a special occasion, but the rude behavior of these two individuals left us with a very negative impression. It’s disappointing that paying guests—especially those who traveled from other cities—are treated this way. A simple, polite explanation would have gone a long way.
This experience made us feel unwelcome and disrespected. I hope the management reconsiders how staff and affiliated personnel interact with visitors, especially near closing time or during private events. Courtesy costs nothing—but makes all...
Read moreMy visit to Castle Hill on the Crane Estate in Ipswich, MA, was a sublime sojourn into a world where time surrenders to beauty and history whispers through the sea-salted air. The estate, perched like an imperious sentinel over the rolling Atlantic, unfolds itself with the languid grace of a well-told tale, each chapter a crescendo of splendor.
The mansion, a Stuart-style dream conjured from the very essence of opulence, stands resplendent against the sky, its architecture a symphony of stone and symmetry. As I crossed its threshold, I was instantly transported to an era where every detail, every polished surface and carved cornice, seemed to pulse with the faint heartbeat of a forgotten grandeur. The rooms, suffused with a muted glow, whispered secrets of the Crane family’s lavish past, their lives rendered in the plush velvet and dark wood, in the sweep of drapery and the gleam of silver.
Our guide, a veritable custodian of memory, led us through the mansion’s narrative with a voice that caressed the ears like the softest of velvet. Her words, laced with an ardent reverence for history, unfolded the tale of the Cranes—a saga of ambition and elegance, of dreams etched into the very fabric of the estate. Each anecdote, each historical morsel, was offered with the care of a jeweler revealing a rare gem, leaving us all enraptured, caught in the delicate web of the past.
Beyond the mansion, the Grand Allée stretched out like a verdant carpet unrolled toward infinity, a bold and breathtaking invitation to contemplate the eternal dance of earth and sea. The gardens, a verdant symphony of color and fragrance, cradled us in their embrace as we wandered through their meticulously crafted design, each step a gentle immersion in nature’s own artistry. The sea’s breath, cool and briny, whispered of distant shores and uncharted dreams.
Castle Hill on the Crane Estate is not merely a destination—it is a rhapsody in stone and soil, a place where the very air is tinged with the poetry of the past. To walk its halls and gardens is to step into a story still being told, a narrative that lingers long after the final page is turned. If you seek a place where history and beauty are entwined in an exquisite dance, look no further than this majestic estate, where every moment is a brushstroke on the...
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