Art Alley and Frame Clinic — Attraction in Lawrenceburg

I had my father's service medals framed here. My niece took them to the shop. I didn't give specifics as to what I wanted exactly, and just expected a professional job. When the framing was finished, the shop owner sent a picture for approval. Luckily, I caught that the name was wrong on the name plaque and she redid this. The total was $538.80, apparently after a 30% discount. I was floored by the price and was not happy with the look of it, but took some responsibility for not being more specific and decided to live with it. The photo was not even matted, but just glued on top of the mat and the photo was sitting right on top of the brass plaque. After getting it home, the metals started falling off the mat board. Two fell off completely, and 3 more appear to be about to fall. In addition, on closer inspection, the placement of other items was not completely straight. I called the shop and requested a partial refund, no longer confident in the work, and figured I would take it elsewhere for a more professional job. I wasn't asking for the entire amount as I could reuse the frame, glass, maybe the mat and possibly the brass labels. The owner promptly called me back and said she would redo the work and pickup/deliver to my house, which was nice, but I told her at this point, I'd rather have a partial refund and move on. She at first agreed to refund $100, saying I should have been more specific, and that "this discussion is tabled." Then she texted back and said that she forgot the amount she'd had to pay for the brass labels, that she made nothing on this job, and was not refunding anything. Please take a look at the photos and decide for yourself if this is a $760+ framing job, and then decide where to get your...

We were in town for a quick weekend trip from Chicago and happened upon this shop as we were taking a nice walk through downtown Lawrenceburg. An hour later, we walked out with 3 original paintings, 1 Banksy print, one sterling silver ring and 2 hand-blown glasses. Brenda (and her cohort Bonnie) kept us engaged with stories, recommendations for food, the best distilleries to visit and vineyards. If you're in Lawrenceburg, stop by Brenda's shop. Even just to say hello. She's made our trip that...

I had no idea we have so many local artists! Art Alley has something for everyone! Oil paintings, blown glass, wooden articles. Brenda Gardner also is an excellent framer. She has art classes from time to time with many of our local artists. She has done custom framing for...