Visiting Epping me and my partner were looking for something to do and we found this garden that looked beautiful online. Sadly cannot attest to how it looks beyond the gates as we had apparently attempted to visit this garden 30 minutes before it closed. Understandably we only wanted to take a quick look around and perhaps come back another time as the outside was gorgeous. Upon walking halfway past what seemed to be a shop was stopped by a clerk who alerted us to the Garden almost closing. After confirming we knew of their impending close we were presumed to be able to move forward. When an extremely rude member of the staff approached us and aggressively told us they were closed for the day. Then the clerk proceeded to tell him that they were not closed yet, customers around we also still shopping and a few were beyond the gates seemingly also having just entered. After a few rude comments about paying for admission something we didn’t see any signs for or were aware of (and after looking on the website seeing only a suggested donation listed.) We decided to leave, with a poor taste in our mouths. If there had been an admittance fee we would have gladly paid it and been our way, or even come back another time now knowing the proper hours. But due to the rude nature of this particular staff member who seemed happy to have us removed from the Gardens we will likely never return.