Jubilee Zoo Mobile Services & Brandi’s Barnyard — Attraction in Louisiana

It honestly pains me to give this place only three stars. But, after our last visit, I have no choice. My husband said to give ONE star. But, the first time that we ever went, it was a five star visit. So, I averaged it out by giving three stars. My son had been asking to come back here since the first time we visited last summer & it seemed like every time we tried to go, we got rained out. Then I saw their Facebook post about the little pumpkin patch that they added for fall, with some adorable photo ops. So I thought what a perfect time to take him! My husband does not get off work until 2:45 & we live an hour away so we unfortunately did not get there until right at 4:00. Which is the same time we got here the first time we ever visited & when we were buying the tickets the nice lady informed us that they close at 5:00 & wanted to make sure we still wanted to buy tickets. Which I thought was really, really nice of her! I asked her if we would have to leave right at 5:00 & she said no not until 5:30 or so because they had a lot to do. Well this time that wasn't the case at all. My son was having a great time playing on the bounce houses & had to potty so I didn't even put his shoes back on him, I carried him inside to pee. When we came back out, the bounce houses were completely deflated! My son bawled his eyes out & I gave my husband a look that I rarely give him. So he went inside & told them we would pay extra or do whatever we had to, to have the bounce houses blown back up. Especially because it was only 4:45! So they did, reluctantly & you could tell that they were aggravated. But I know they saw not only my son's shoes still there but all of our stuff! They deliberately deflated them while we were all in the bathroom. Then at two minutes till 5:00, a guy came out & rudely told us to wrap it up!!! I honestly can't even begin to express my disappointment in this trip. We paid $65.00 for basically 30 minutes of play. 😔 We all three left sad, especially my son.

On a POSITIVE note, the pumpkin patch is very small but the photo ops are pretty dang cute. And they have a few neat things setup to do in the barn. We also got to see a kangaroo with a baby it's in a pouch, which was a really...

My fiancé and I tried to take our 15 month old to this 'zoo' today. It was our first day off together as a family in 3 months so we did a lot of research on where to go and we thought Jubilee would be awesome. On their website it said the were open from 2-5 on Sunday's so we made the hour drive to get there, only to find out that they're only open for private parties on Sunday's. And that they just hadn't updated their website so when we got there they had to get the owner and while we were waiting for her we were handed a map that was "5 years old so not everything would be there" they told us we could join with the birthday (which was kind of awkward to begin with) so we wandered over to the corner where the ducks and deer are. All of the animals we saw were looking pretty rough, the ducks were missing a bunch of feathers and the deer were missing patches of fur and the water that the ducks had was completely green and slimy just coated with scum. But our daughter loved looking at the 'puppies' so we stayed for a few minutes but then some of the guests from the birthday party were drunk and got in a fist fight in the parking lot and they said they were calling the police so we left immediately. Thankfully we were able to get a refund since we were only there a few minutes and hadn't even fed any animals but it took 4 people to try to figure out how to give a refund. It seems like no one knew what was going on except the owner and as we were leaving my fiancé heard them say 'well that's gonna be a bad review' not that they were at all concerned with the drunk fight at a child's birthday party. We were seriously disappointed to have wasted our time trying to visit this facility, next time we'll make the two and a half drive to Dallas to see a real accredited zoo where the animals are actually...

It is with a heavy heart that I write this review as I found the owner, Jennifer Carter and the other staff at Jubilee to be very kind. My sister had her daughter’s 2nd birthday party at the establishment, 1st party with guest due to covid. Needless to say the parents were very excited. The manager, Autumn Keith, came out to collect names of the party guest and told my sister she had to pay for any guest above her 20 party package as per POLICY. My sister misunderstood what she was saying and said that she wasn’t paying for any extra (the adults planned to pay for themselves). The situation escalated and the manager- Autumn, proceeded to smile and say ...if you don’t want to follow our policy then you can take your party somewhere else. This was upsetting for the whole party. They obviously wanted to have the party there. Instead of trying to understand, be accommodating, and keep the situation calm- Autumn made the situation worse. When I attempted to sit down and calmly discuss this with Autumn, she could only justify her behavior as well as continue to talk over me and the owner. She was condescending and disrespectful. I see now that the manager is in fact the owners daughter and obviously feels entitled. I fear for her mother’s establishment and its future as Autumn lacks professionalism and maturity. It is hectic enough to have a party for children, the adults feel the stress of the expense and the chaos. Autumn made this an awful experience and all we wanted to do is to sing and leave. Thank you to Autumn for ruining a 2 year olds birthday. Autumn never apologized and didn’t plan to. That simple gesture might have made a huge difference. I will never set foot in this establishment again until...