Brook Meadow Farm — Attraction in Lower Swatara Township

Usually I do not prefer to give bad ratings but this was a really bad experience.

I had high hopes for my visit to this goat farm, but unfortunately, it fell far short of my expectations. The communication with the staff was abysmal; I was left in the dark about important details and changes to my visit. I was told by a lady that I should be able to get the meat within 3 hrs regardless of number of people. I was driving all the way from Philadelphia and had to leave without meat. Hygiene was a major concern as I found several areas in disarray and unclean. Moreover, the information provided on their website and in person was completely inaccurate, which made the experience highly misleading. It was evident that there was a severe mismanagement of the farm's operations. I am not sure, but I wonder if owners take any of these issues seriously!! I left disappointed and would not recommend this place to anyone seeking a pleasant experience.

You guys need to staff the right number of people during...

About fifteen days ago, I purchased a goat and requested that it be cleaned and cut into small pieces. Once the staff confirmed that the process was complete, I collected all the packages, placed them in my container, and drove home—approximately two and a half hours away. However, upon unpacking the bags at home, I discovered that several parts were missing, including more than half of the liver, the lungs, the entire heart, nearly half of the intestines, and a portion of leg meat. This raises serious concerns that some of the items I paid for...

You don’t get what you pay. Price is not cheaper than other places. Butchers left the pieces big, when I approach they didnt even care to listen. I dont know why they take that extra $15 for service. It took me extra 3hrs to cut those big pieces meat, goat head and intestine(not cleaned thoroughly). Management should improve service if they want returning customers. Customers are taken as...