I want to start off by saying this place is honestly beautiful. I loved it. My guest raved about how perfect it was. But I do want to leave a review just to help anyone considering this venue. If you are looking for a place to just relax and let loose with your guest, this is not the place for you.
When I booked this venue I was going to choose a later date in September. The owner talked me into moving it up due to the sunflower field and having that option for pictures. I was on board. Two days before my wedding I went there to drop off some things for the big day. Pulling into the lot, I noticed there were no sunflowers. Just a huge dirt field.. very unappealing. I had asked and she stated they weren’t doing so well. I totally understand that can be out of her control, but was still disappointed. Then I notice the whole outside of the venue was decorated with dried up cornstalks.. I had asked if they were staying up and was told “yes and we are getting mums and corn to finish decorating for fall” I was extremely upset because I spent a lot on SUMMER flowers and did not want my flowers clashing with this “fall” decor. I did speak up, it’s my wedding.. and they took it down. But was severely bummed by this lack of communication.
Communication… overall the owner was a bit helpful with things and organizing, answering questions, etc. But it’s their way or no way. The day before the wedding we had our rehearsal. She had told me “do not let the peanut gallery weigh in on what you guys want” But everything she said or “suggested” felt very pushy and had to be her way. If you have any kids in your wedding party or coming to the venue.. 100% not the place for you. Not kid friendly at all. And you can feel the vibe from the owner of how much she dislikes the kids being there.
Fast fwd to day of wedding. I had met with all my vendors the week of wedding. We had schedules in motion. I appointed a person in my bridal party to assist with questions or concerns that may arise, so I am able to enjoy myself. That didn’t happen. I felt I was constantly being pulled in every direction, mostly from the venue itself. I was told multiple times from her that “our schedules don’t align..” part of this was on some of the vendors. But I continued to be pulled for these reasons.
I finally got to start enjoying myself on the dance floor and was pulled. We had wanted to do a sparkler send off- it started to rain. I was told “we have a window of time to do it, but then the shuttles need to come pick us up earlier than the original time” I had nothing else in me to argue. So we had ended early and I allowed the venue to call the shuttles early. Why we couldn’t come back inside after.. I do not understand.
Last but not least, I had mentioned to my caterer that we did not receive our box food from the guests who were unable to attend last minute. I received a response that the food was given to the owner and bartender. I was never told. I also found out from a few guests that during cocktail hour when they passed apps were coming around the owner would take a huge plate and snag multiple apps. I have no issue with the bartenders or vendors eating anything (they were all included for food and paid for) however, I strongly feel that my guest should have gotten apps prior to her taking them. (Also let me add in if you are looking to choose this venue a lot of catering companies will not work with you because there is no kitchen. We luckily were able to afford Roots catering ((PHENOMENAL FOOD. But it is VERY pricey.)) and they have a mobile van to be able to accommodate the non kitchen.
I 100% felt like a burden with myself and my guests the day of wedding.
Again, if you are looking for a very calm wedding. With just the ceremony and dinner, this place is beautiful. But anything more than that and you may be...
Read moreAs a guest of a wedding here, I would like to share a few things I found odd for a business owner to be doing throughout a wedding rehearsal and event.
Quarterbacking the Entrances and flow of the Ceremony. It my experience from all the weddings I have participated in as both a groomsman and a groom that this is usually the task for the Officiant and the Bride and Groom with the event coordinator accommodating the requests of the guests. Being the husband of a bridesmaid I was walking around during the rehearsal and noted on numerous occasions the event coordinator/owner bossing around the bridal party and telling them how things would go. This included the 4,6, and 7 year old flower girls and ring bearer. I felt like I was watching a scene from Matilda when she was interacting with them. Very stoic, very firm, not the type of customer service I’ve learned to provide to someone who is paying you a large sum for your space (I worked in fine dining for a long time, my customer service was my livelihood).
Hovering during the Event- constantly moving around the event throughout the evening I felt as though I was a 16 year old at prom being watched. It was as though the constant eye was purposeful and not in a helpful way. From the owner’s perspective from her response to another review I feel I can assume my thought is valid here. I’m appalled that this event was termed “a frat event” this wedding was tame compared to many others I’ve been to also in other barns in the surrounding area who did not treat us as deplorable. Shame on you for talking this way about this bride and groom and their wedding party!
If one moment could sum up the entire evening it would be the moment the owner swooped in like an NBA ball boy to dry the wood floors when a spill happened during the bridal parties entrance. Just a suggestion, next time wait until there is a break in the event to clean your precious floor if it’s sealed properly a simple spill like that wouldn’t be a big deal but when you don’t complete a project (like the sunflower field for example) you will have leaks from your dance floor onto your lower level bar space even from the smallest spills like that evening.
Disgusting to blame a paying guest the way you have in your response and a horrible way to do business. I will ensure no one I know ever uses this venue again, should your poor customer service allow your business to last more than...
Read moreThis venue is absolutely stunning! So many carefully considered details about it that I can greatly appreciate! And on top of it the owner Rose is incredible. From start to finish she was so helpful in making our day the most perfect, smooth sailing, memorable day of our lives. If I had any questions about anything she was always there to help. She checked in as the big day got closer just to make sure I was holding up ok and not over stressing. She went the extra mile to make everything as easy as possible. We felt so appreciated and valued like we were family of Lotus Springs. Wedding day was perfect! She really puts in an incredible amount of effort to make sure everyone has a good time. She helps her bartenders behind the bar when they get rushed during cocktail hour to make sure no guest has to wait getting a refreshment. At some point throughout the night we ran out of cups. (I thought I bought enough but you never really know how to count that) However, I never even knew this until the following day because Rose pulled out her personal stash and kept the party going. Her main focus is that you have your perfect day and don't have to worry about anything. The venue is laid out so your caterers and DJ have easy set up places. The pond, tractors, barn, bar, truck, sunflower field (when in season) all make it so easy to get all the best photo opportunities all on the property. The porch, fire pit, and patio are furnished so guest can comfortably enjoy time outside if they wish. If there were to be a spill, mess or even something such as a paper towel refill needed in the bathrooms Rose was on top of keeping things maintained and beautiful. After the reception was over her and her staff made sure we didn't have to worry about cleaning up. We came in the next day to gather our things. They made it so easy to get everything loaded up. Our belongings and decor was neatly placed on the tables so we could repack it back into our bins. No mess, no hassel, all cleaned up so we could go enjoy our first day as newlyweds. So many positive things about this place. I couldn't be more happy that we picked Lotus Springs as our wedding venue because we didn't just get a venue, we got a beautiful experience and memory that we will remember forever! You won't be...
Read more