Terrace Cannabis Dispensary - Moline — Attraction in Moline

Natures treatment was very busy and they had no customers so I thought I would try Terrace Cannabis out. Here’s my honest review: When I pulled up I was the only customer. I walked in and the guard was very friendly and let me know about some specials. He gets 5 stars. He buzzed me in and I immediately liked the bright openness of the room. The problem was there were no employees. I walked around saying, “hello?” For a good 30 seconds before I thought I would just use their computer kiosk and look at the selection. The kiosks did not respond to touch. I tried on 3 of them and none of them responded when I touched them. I looked around again for help and no one was there. So I decided to leave. As I’m leaving, the sole budtender came in from smoking. She was very nice and apologized. It’s not her fault they only have 1 person working, she gets 5 stars. She walked me over to a kiosk that is not behind their desk and the first one didn’t work, but the second she did worked. I found something I wanted that was priced at $55. I went back to her section and told her what I wanted. I was charged $62 which significantly more. Either there posted prices are fraudulent or they don’t include tax. Either one is lame. Then I went to leave and saw a manager come out from the office behind the reflective window. Where was he when I was wandering around asking for help? Natures treatment is right next door and even when they're busy I get in and out about as fast. Can’t imagine what it would be like if I wasn’t the...

Terrace Cannabis banned me for not accepting a10% discount on a mistaken order by new budtender. Manager Mike dragged me outa store with big scary security who banned me because I said I was reporting to corporate. There’s loss leaders in inventory,bad packaging, items sold inadvertently. Give me a 1g Cart rosin. Mike never even told me about sending in item and receipt etc. He berated me for being a regular customer and not knowing difference between wax and vape rosin. I told Taylor I did not want to pay for a rig to do wax, I never have. Then Mike saying he’s heard complaints about me. Humiliating me in front of all employees. And called cops on me for writing yelp review in parking lot.Let’s get entire store together. I bet my life there are more protests about Mike from his insecure self worth and gossiping about employees. He didn’t want to do an important aspect of his job. Keeping customers happy. I want my rosin 1g I want an apology by Mike in front of employees and from that security guard. I am semi retired and 6 of 7 Marine Sgt sons. I don’t quit, forget or drop things. I will see this though to where every board member at your company knows my name. And it’s ironic Manny is a decision maker when budtenders say he’s the least trustworthy and most...

I received poor service from bud tender. Asked about vape cartridge, like Jack Herer. I didn't get what I thought was discussed. I had my battery cartridge charger but the two items were incompatible for vaping but didn't know until I got home. I thought I specified cartridge as I have learned different brands may use special cartridges but only ran into that once before. NTI budtenders are so well versed that I learn much but not at this experience. Maybe dude was new, didn't know or care enough.

I received a twist dispenser that I have no idea what to do with. Can I get a refund? I am not sure how to use the product I received properly and not happy that I need to return to the store.

I also asked to use my senior discount but store denied it. NTI always allows the senior discount. I can see why Terrace struggles with NTI. We know the entire price at NTI but with Terrace it is a guessing game at checkout and this is why I only buy 1 item at a time. At NTI I always know the...