We attended here with a group today. The group consisted of 18 girls who are 7-8 years old. These girl scouts have been on many outings and have always been completely respectful and well-behaved. They truly exhibit what it means to be a good Girl Scout.
The Bad, Bad, Bad — The owner.
Our group was scheduled to be at the event area to eat at 11. We arrived there at 11. Lunch was quick and the girls were ready to learn about the horse as soon as a hand brought it over. They went straight to the barn afterwards following the horse.
The owner was at the barn loudly talking on her phone. She seemed more than a little annoyed with questions from each caller. In between calls, the owner was barking at the kids, adults and employees.
In advance, we were told that parents and siblings could ride as well, as long as they were told about it ahead of time. One of the siblings was placed on a horse by her employee and she barked at him that he wasn’t a girl and shouldn’t be on the horse. This upset him and he didn’t want to ride anymore. She barked that we had decided to show up late and she didn’t have time for all that. The owner went on to tell another girl that she was way too big to be on the horse that her employee put her on. A mom told another mom that she would be writing a bad review due to her rudeness. This was apparently overheard and shared with the owner.
Our group was split into two groups with one going riding and the others going on a petting zoo tour. Upon arriving back to the barn with the first group, the owner loudly said that she wasn’t taking the other group because of how the girls treated her horses. Most of these girls were scared but excited to be on a horse. They certainly were not acting wild or being mean in any way. As she’s leading a horse away, she suddenly turned and freaked out saying that if someone wanted to write a bad review about her then she would give them something to write a bad review about. I asked her twice to please not do this in front of the girls and to stop yelling. She continued to loudly rant in front of a group of young kids.
I walked away and took my daughter to the side and asked quietly if the owner had been being mean on the trail ride. She replied no, thankfully. Though one of the other girls said she had been loud and bossy. One of her young employees overheard me ask my daughter that and said that “if the owner had been mean then she had good reason for it” in a nasty tone.
😳
Our leader came down to find out what was going on and the owner wouldn’t even let her speak because she was ranting. This leader was only trying to make sure that the other group would be able to ride as well. The owner screamed at our leader and asked for our troop number because she was calling to report us to council. She finally decided to allow the other group of girls to ride but said two of them would have to ride together on the same horse because she refused to go with the second group.
Never have I seen an adult act this way with children present. I absolutely haven’t ever witnessed a business owner or manager act in such an unprofessional and irate manner. This is clearly how her personality is under every circumstance because we were nothing but respectful there.
The Good — The Petting Zoo Tour Guide
Jennifer led both groups on the tour around the farm to meet the animals. Wow! Such a nice person! She was knowledgeable about the animals, answered all of our questions and was really kind to all of us. Jennifer has a great personality and is perfectly suited for her job.
The other owner came to meet with us at the end to get the final numbers for the rides and tours. He was very nice to all of us and thanked us for coming out today.
Obviously, we will not be returning there as a group but they’ve also lost business from our family and...
Read moreI have boarded my dogs at WNAAA for 20+ years, I've ridden horses there for 10+ years and my daughters currently work there. The owners have worked with several of my former students in the past and they both set an amazing example for kids as people and in the way to care for animals. They have enriched children's lives for years and as protective as I am of my children, I trust them completely with my girls.
It is unfortunate that there were 3 negative reviews left by a group today. My daughters were working there today and one of them is referenced in the review. However, this group leaving bad reviews arrived two and a half hours after their scheduled time and this left the owners scrambling to still accommodate them along with other scheduled groups for the day. The children wanted to choose their horses but that wasn't possible because of the number of children and the fact they were trying to stay somewhat on schedule. The children were excited and respectful, but some of the mothers in the group were overheard cursing (the F bomb no less!!) and being super disrespectful to adult and young workers alike. My daughter, who was referenced in the review, told me about this incident as soon as I picked her up today. She said the mother asked her child if the owner had been "ugly to her because she sure is being ugly right now". Her daughter responded that the owner had been really nice and talked the entire time. When the mother continued to look right at my daughter and carry on in a loud voice about the owner, my daughter stepped over to her and said, "Ma'am, I'm sorry you feel like that but you guys got here late, there was some confusion among the workers, but I can promise you we are doing our best." The mom said back to my daughter, "I am not talking to you, I am talking to my daughter! This is not pointed towards you so you don't need to go and defend her!" My girls work their tails off to still accommodate them but were horrified by the language and behavior by the moms in this group!
I absolutely love WNAAA and its owners. I love to see how it has grown and how more people are able to enjoy more parts of the farm. On a farm, come farm values: hard work, respect for animals and respect for others. If you come to WNAAA with these things in mind (and yes, there is poop on the farm !! 🤣), you and your family will make memories to treasure! We do every time, and I absolutely love bringing our out of town guests there! ♥️...
Read moreThere were quite a few people when we arrived, which is a food sign of being a interesting place. It's a huge farm with a large variety of animals. And the animals they have, they have a lot of each. ALOT. LOL. All the animals look healthy and happy. There a many your able to pet and interact with. A few that can bite. You of course can not touch but look at. It's a alot of walking so be prepared with a stroller for smaller kids if necessary. The tour is a reasonable pace and gives you time to enjoy each animal pen. You can actually go inside with the goats a nod feed them and them.The workers we interacted with where super nice, friendly, helpful and informative. The kids loved it and we will be going again for sure. Worth the money spent. They have pony ride for younger kids which is cute. There are some farm dogs that walk around the whole time and a super nice a friendly. They don't bark, just occasionally come up to some people to be pet. It's all really cute. They have party package deals, included a Unicorn party for those who love them, they use one of the horses and actually make a horn out of his long mane. cool. So, over all it seems to be a great place. Oh, yes, there are a few places to eat at tables, as long as there are not other parties going on I suppose it you wanted a picnic. The trash cans stayed kinda full but over all good place. They do have bathrooms at the main buildings at front where you begin....
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