Cheekwood — Attraction in Nashville-Davidson

I have been a long-time patron of the gardens, regularly bringing visitors and attending seasonal events throughout the years. However, I must express my disappointment regarding my two most recent paid event experiences.

The first instance involved the Tulip Festival, where the namesake flowers were notably absent. More recently, I visited two days before Halloween, only to find that all harvest and pumpkin decorations had been removed prematurely. When I inquired about this at customer service, I was disappointed by the unprofessional response I received.

The representative was dismissive of my concerns and suggested I should have searched more thoroughly for the harvest display dates, despite this being just one business day after the event's conclusion. This information was not prominently displayed on the website, making it difficult for visitors to plan accordingly.

As a nonprofit organization that relies on community support and visitor engagement, I believe more transparent communication about event schedules and more courteous customer service would better serve both the gardens and its patrons. The dismissive response of "it wasn't her problem" falls short of the professional standards one would expect from such an establishment.

I am sharing this feedback in hopes of improving the visitor experience for the many supporters who, like myself, value this cultural...

My family’s recent trip to the Cheekwood Gardens was a disappointment. I took some family members, senior citizens, one of whom has a knee issue that prohibits him from walking long distances. After we walked to a few gardens, I attempted on two occasions to see if the man driving the golf cart with a handicapped sticker could drive us up the hill to see some other parts of the gardens and drive us to the education center. He told me that he doesn’t “drive people around” rather he only drives people “from point to point.” I asked if he had a recommendation on something for us to see and maybe he could drive us there. He said “I don’t know” and was unfriendly and unhelpful. I then went to the visitor’s desk to ask if one of the golf carts might drive us to the education canter, which seemed like a place where they might have something educational that we could go see. She called the golf cart and the man I previously spoke to showed up and, again with an attitude, asked where we wanted to go. I told him the education center and got in the golf cart… halfway to the education center, he asked what we wanted to see there and proceeded to tell us there was nothing going on there and no point in us going. This man’s lack of kindness and courtesy to guests, especially senior citizens, was disappointing and surprising for a place...

Cheekwood is located in Nashville, Tennessee. It’s known as Cheekwood Estate & Gardens, a historic estate that features beautiful botanical gardens, art exhibitions, and walking trails. It’s a popular destination for both families and individuals looking to enjoy nature, art, and seasonal events. The grounds are stunning year-round, and it’s also home to a museum of art and a sculpture trail, making it a perfect spot for relaxation, exploration, and cultural activities.

The most recent exhibition at Cheekwood in Nashville was “TROLLS: Save the Humans”, created by Danish artist Thomas Dambo. This whimsical outdoor installation featured six giant wooden trolls, each built from recycled materials and placed throughout Cheekwood’s gardens and landscape. The exhibit ran from May 2, 2024, to September 1, 2024. The trolls are part of an environmental story, encouraging humans to reconnect with nature and take better care of the planet. This unique blend of art, nature, and sustainability has captured the attention of many visitors. It’s was...