TABASCO Factory Tours — Attraction in New Iberia

I last visited the Tabasco factory in 1997 when I was 14 years old. I was surprised and delighted by many of the things that have been expanded in the past 20 years since I last visited. The factory tour is completely self-guided and very well marked with signs that tell you how to guide yourself through the tour of the factory's history and process. If you are not a fan of the South's sweltering humid heat it may be better for you to visit in a cooler season. If it has just rained you may fare better if you wear boots to keep you from slipping in the mud and while walking through standing water. The area's leading up to the factory and the parking areas around the factory are not paved and are only gravel and dirt, which become muddy and slippery after it rains. As I said the expansions are very nice but are severely lacking in a lot of critical areas and I'm wondering how new these expansions are and if there are more planned expansions in the future. It's really hard to tell because the buildings dedicated to the gift shop and the restaurant for example seemed pretty permanent and newer. Here are some of the things I found confusing about visiting the Tabasco factory in 2019:

Why is there NO kids interactive area? I found this extremely confusing especially given how many families I saw visiting today. Having said that if you're a family reading this there are no family bathrooms and the restrooms as far as I know for the women do have primitive baby changing tables. Not stations but actual changing tables. The places (outside) seems relatively stroller-friendly. There is one part of the tour that has a flight of stairs. I believe you could safely leave your stroller with no personal belongings down at the bottom. To be handicap friendly they only offer a wheel chair lift not an elevator. The bathrooms are located in the gift shop area and are extremely small. They're clean from what I saw, but small.

The gift shop is very well-stocked. As a matter of fact too well stocked because it is extremely claustrophobic. Merchandise is all around you while you're trying to navigate pathways bumping into folks and getting blocked in places where people stop to look at merchandise. At times I felt like I couldn't actually breathe. And NO families it is not stroller-friendly. There is a tasting bar in the back that boast different flavors of Tabasco and different food items that contain Tabasco. What a great idea this was! What a BETTER idea it would have been if it had been put in a dedicated building b/c it is situated in the back of this tiny gift shop and it's extremely hard to stand there and taste test while people are bumping into you and trying to get around you.

Restaurant 1868. Another great concept. Another failed execution. There is a decent amount of seating but again it's tight and if this place were really packed I would imagine it would be quite claustrophobic as well. There's only one buffet style line with one register. For me today this meant standing in line 20 minutes to get a soda. You essentially have a handful of people doing several different jobs (for example the cashier is also the bartender) so the process is painstakingly slow. The menu looked very good and very reasonably priced. There are a lot of options with desserts and a full bar (liquor, wine, beer). There is only one small soda machine and a single tea dispenser that has buttons for you to choose various styles and flavors of tea.

In closing this is a 22 million dollar company and if you're going to expand you do it right. The seating area outside for example is an absolute disaster. 2 wooden swings and a lot of metal chairs that are not comfortable. A few rocking chairs thrown up on the porches of the buildings. It's confusing to me why this wasn't executed better. I can't imagine what this place would have been like on a day that it is truly busy😲 But overall my family had a great time and we really learned a lot. It was a lot nicer than I expected. Especially given how it was when I last visited....

Worst experience ever! The people working at their store are extremely rude, not polite, agressive, abusing. I got personally attacked by one of the short and oldest staff lady, she hurt me, scratched me , bruised my harm, insulted me and my children, she was extremely offensive, her and her pairs as they were racist as I’m a French Canadian.

They look like not happy to have that job in a store and they should retire the 3 ladies were horrible, it’s time to have happy younger people who care about their job to replace them.

I could had call the police as I have scratches from her been so aggressive.

Those ladies never know the price of anything and they don’t ever know what they sale at their store. They don’t know what is exclusive to their store like some Tabasco sauce like black pepper, raspberry chipotle, family reserve. They are saying everything that the store is selling is on website store, completely false, they only have some of their sauces…. No items or books.

I’m disappointed and discussed to drive an extra 2 h to visit it and buy their exclusive stuff. We bought for over 200$ to be treated so wrongly, Tabasco factory business should be Ashamed to have those employees working for them!

Please note also I’m outraged to found out after we drive all those miles to purchase the sauces at a local store way cheaper 43% cheaper to buy their sauces. You will think as a thank you to drive all those miles to visit where they produce all their sauces you will pay a factory price but instead you get rip off. Why they are doing that to their customers, when they had to pay zero shipping or storage...

The Tabasco Museum is a must-visit for any fan of hot sauce or anyone interested in learning more about the history of Tabasco sauce. The museum is located in Avery Island, Louisiana, which is the home of the McIlhenny Company, the makers of Tabasco sauce.

The museum is small but well-curated. It features exhibits on the history of Tabasco sauce, the McIlhenny family, and the production of Tabasco sauce. There are also interactive exhibits where you can learn how to make your own Tabasco sauce and taste different varieties of Tabasco sauce.

The museum staff is friendly and knowledgeable. They are happy to answer any questions you have about Tabasco sauce or the museum.

I highly recommend visiting the Tabasco Museum if you are ever in the Avery Island area. It is a fun and educational experience that is sure to please.

Here are some of the things that I liked about the Tabasco Museum:

History: The museum's exhibits provide a fascinating look at the history of Tabasco sauce, from its humble beginnings to its current status as a global brand. Production: The museum's exhibits on the production of Tabasco sauce are educational and entertaining. Interactive exhibits: The museum's interactive exhibits are a fun way to learn more about Tabasco sauce and to create your own Tabasco sauce. Staff: The museum's staff is friendly and knowledgeable. I would highly recommend visiting the Tabasco Museum to anyone interested in hot sauce, the history of Tabasco sauce, or...