I had a contracted photo shoot for the authors in my anthology at Longue Vue House and Gardens in New Orleans for a magazine doing an article about us. The contract and payment were done and settled earlier this week. When we arrived to the location with the photographer, we were met in the hallway by the Executive Director who immediately informed up they were closed. I explained to her we had a contracted photo shoot and my authors drove in from out of state. Then she told us they had an event at 10 am and we couldn't be in the house. I explained that we knew that already and were prepared to take pictures under covered areas outside per our agreement with their sales manager. Then she proceeded to tell us we could not shoot there, ask us how much did we pay and informed one of the authors that her husband could not be inside. She said we could just go and they will refund my money within 24 hours. The executive director said we should have been informed by the sales manager, I asked for her, but she said that she was gone and would not be back for 45 minutes. I proceeded to call the sales manager who I confirmed with the day before about where we needed to go and who to check in with, however she did not answer. Not only was me and the guest embarrassed in front of staff and others who were in the house, the ED was confrontational, rude and dismissive. In addition, we had to find another location and pay more money to be able to shoot. I would never recommend this place apparently contracts mean nothing!