My family frequents this casino but after what happened to us the last time, we will never even visit Oklahoma ever again. The security staff here are spineless and crooked. Without ever asking us to leave the premises, the security literally had us arrested and taken to jail! We spent over $1,600 to get out of there and now this is on my record. Accusing me of public intoxication and I DON'T EVEN DRINK!!! I will be filing a lawsuit on both the casino as well as the police for not following any due process. If I'm correct, a place of business will ask you to leave if you are a disturbance. We weren't even there an hour and these people have railroaded our lives. My lawyer will be there for security camera footage. My family is livid about this. There were no questions asked, no rights were read to us, and one of those coward security guards even made a physical threat to me! I will be sueing. As much as we go there, you would think we would be treated with decency and respect. They said I pushed my own mother. These people are liars and have no human decency. I'm an American citizen and I pay my taxes. For a company to get away with this is a low blow to justice and something needs to be done about them. I hope the General Manager sees this review. And I hope the security staff are put through sensitivity training, above much more training. They're bullies, and the officer they called over there obviously is a part of this financial scam. No breathalyzer, no blood-alcohol test, no sobriety checks. Just hand cuffs and threats. I will never ever step foot in Oklahoma, nor will I cross the Red River on Texoma. They will not get...
Read moreMy wife and I went on a couple of days trip to the beautiful Lake Texoma area staying at a nearby lodge which was equally nice. Being at the "border" of the Chickasaw and Choctaw nation's I was able to be 10 minutes to the Texoma casino and 14 minutes from Choctaw. However the Texoma casino was although rather small it has all the latest slots along with my old favs like red ball, Neptune's Quest, Ruby red etc. I was a winner on practically every machine I sat down at. They were hitting left and right. Also I was very, very impressed by the politeness of the attendants, security, every employee. They made me feel at home. Similiar to the great folks at the CTS travel stop and Border Casino in Thackersville oklahoma it felt like I was truly appreciated. Y'all could use a little better training on being nice and friendly at some of the other Chickasaw owned casinos so use this place the Cts travel stop and Border Casino as your role model. You will bring some of your old patrons back. In closing Congrats Gov. Annaoutubby for a great group of employees who make us South Central Texans feel welcome. I always tell my friends don't go to Louisiana to "lose" go to Okie and win. God bless Oklahoma and God bless...
Read moreIt's not the casino nor the store that's the problem, it's the lazy acting female employee in the tobacco shop. Didn't catch her name the last few times I've been in there that she was working (no name tag.) She's middle aged, kinda heavyset. Every single time I come in there and she's working, she will CLEARLY see you come in and she will continue talking to whoever she's talking to, just laughing and carrying on, or continue doing whatever she's doing at the moment just pretending she doesn't see you . Then when you finally have to say something, she STILL, will continue talking or whatever and hold her hand up telling you to hold on. It makes me so mad I sometimes don't want to stop there bc I don't want to have to deal with this every single time. Which is bad bc otherwise this place is a...
Read more