Smoke Hole Caverns — Attraction in Petersburg

So i will start from the beginning. When we arrived, we walked in and saw a very luxurious and wide. Open space for gifts, collectibles and memorabilia directed towards the location. One. Of the things I noticed was a large sticker console in the beginning of the door that had a tremendous amount of trump and right wing stickers involving second amendment and america first. That being said, the one of the things that bothers me is that everyone that comes through there does not share those opinions added to the fact that America includes Canada, Mexico, Peru, Brazil, Costa Rica, Bolivia, all of the countries that our only entire Western hemisphere, are either northern America or Southern America countries. I ignored it for some sort of Christian beliefs. That Trump was some amazing person that's gonna save this world. We're gathering to the fact that they're supporting a man who is allowing human trafficking to send people to places that they might not even be from regardless of any time or stature regarding their rights to a free day and trial in our courts of America, because they are being taken without their permission. Then we took the tour now. The tour is led by some j1 who have obviously been trained to do the tour the way they want the tour done instead of referring to the history of the people that use the caves as native Americans, they were referred to as Indians as we all know, Indians live in India in Southeast Asia, not in. America, those are native Americans. After the tour we went out to dinner and came home and played.Putt putt golf which the nine hold course they provided was very adequate and enjoyable. Upon completing our putt putt, we went to our room to take showers upon that time. My wife pulled the curtain back to wash my back while I was in the shower and a used razor that was left on the shelf was dropped onto the floor of the tub. And I almost stepped on ithe unbelievable dangers of that could pursue were beside me. I could have contracted hepatitis c or a large variety of bloodborne illnesses that are not killed by oxygen. Unfortunately at this point, the gift shop was closed and there was no way to contact someone directly.So I thought I would wait until the morning to talk to the proper people in charge. The next morning the owner janet was out on the deck and I took the time to explain to her what had happened with the razor that had been left in my bathroom shower. It was drastically laughed off as a fluke to the point that her housekeeping staff had merely just forgotten it.And yet no apology was given whatsoever. That being said my wife and I packed her things up rapidly and left as quick as possible.Needing to make a bowl movement.We decide to stop back there and give them what they gave us when we arrived.The woman who was handling the registration and the appointments for said cabins.And hotel rooms was at her desk. At this. Point we decided to talk to her to see if she would have more consolation or care given to the point of us being in danger by a used razor on the floor of our bathroom shower. Along with the first time, we were not greeted with any apologies.Only a suffering.Oh well, we'll see what our staff can do.Sometimes they miss things.

Enclosing, if you are a person who needs wheelchair access, don't worry. No of the hotel rooms are available to you. You must purchase a higher price cabin. Farther down the road. If you happen to have medically needed pet companion, they will not be available for the tour unless you can carry them. I have to be honest. I don't understand all these people have gotten away with such health risks and the drastic abandonment of the American disabilities act. Please don't recommend this place to anyone else. If you happen to be a manager, the owner. Or the retail lady that understands what's going on here? And you remember who I am? My name is Brian cannon and I would be drastically thankful for refund considering. I never even got an apology for the Hepatitis ranked razor I almost stepped in in...

Well let's start with the positives shall we. Cabins are nice, clean, comfortable. Each looks to be identical in layout. Front porch with bench to sit on, small BBQ out front of each cabin. Walk in the door and on your left is a kitchen with full fridge, electric 4 burner stove and oven, microwave, sink, and enough cooking utensils to get you by. On the right is the wood burning fireplace, with a love seat and matching chair. There is cable TV hooked up. Next is the bathroom, clean and stocked with some soap and towels, shower stall,sink, and of course the toilet. Then the 2 person heart shaped tub and last the bed, queen sized with nice soft sheets(my wife only buys the expensive high thread count sheets and said these are very comfortable) , 4 pillows, and a quilt blanket, along with a second quilt blanket folded up. Small chest of drawers and some hangers if needed. There is a door between the tub and bed area leading to a small porch area in back. This can look over the small stream that is separate from the main river if the cabin is facing the right way. Quite a nice view from the one i stayed in. The fireplace is quite nice, even has the heat blower system which can be turned on using a switch next to the fireplace.

Price wise, i would say it's around average for similar places around WV and PA.

Some nit picks, or negatives, depending on you point of view. The ac/heater unit under one of the front windows in the living room type area, for heat it can be quite loud on and off. It kicks in to heat and gets up there in noise a bit, then goes into just a circulate air mode. Next is the shower, the shower head is of course just the cheapo single mode head, which would be fine except for the extreme water pressure it puts out. An water saving 1 to 3 mode cheap shower head would work well in this case, as it would lower the water pressure... Which leads to the next issue, the hot water tank. It runs out pretty quickly. So a shower needs to be double quick in the winter time. Again with a water saving shower head this would become much less of an issue.

So now we get to the tub, "jacuzzi". Yes it is a nice shape, great for couples. However even following the provided instructions on the wall, it can be a bit of a let down quick. The system uses straight air blower, which is located in the kitchen actually, this runs air via a pvc pipe over to the tub... On the other side of the cabin. So by time it hits the tub it is rather cold. While sitting in a nice hot tub, you get extremely cold air flowing on to you, which also cools the water rather fast. Along with the short supply on the water heater, it's a bit of a let down. A proper water jet style jacuzzi tub would have been a much better choice when building these cabins.

WiFi in my cabin was near non existent, and it's located directly behind the main building/owners home. Thankfully I get a great tmobile signal here, so not much of an issue.

Last thing, not really sure why or where they come from, but seems they have issue here with flies, like regular house flies. We had maybe 4 or 5 in the cabin. There is a fly swatted hanging on the wall, along with one of those automated sprayers that normally puffs some nice scent in the air, but has a fly and other insect killer/repellant in it instead. Like is said, don't know why, cabins are spotlessly clean, nothing around that should attract them, perhaps the river, or something... Shrug.

Over all, a nice place, but with some quirks and possible let downs. I would recommend this place, but disclaimer it with the above information as some might now care about those things.

To the owners i would certainly suggest replacing the shower heads. Use the high efficiency heads that will lower the water coming out, extra spray settings would be a bonus. It would make the showers much more pleasant, and would certainly save you money on water usage in even a short period of time. Along with the hot water going a good bit further when...

This is going to be a long review just to paint the picture. When we arrived we followed the signs to check in. The woman that checked us in acted like we were a bother at first but became helpful in the end. We go to our room which is adjacent from the gift shop. Checking the room out we noticed there was no control for the air conditioning. The room was sort of cool but likely because it was cool the day we checked in. Went to the bathroom to take a shower and the door handle was all but falling off. The water pressure from the showerhead was pretty much non existent. We had our kids with us and they were excited for our stay and played a bit, which is possible they might have been a little loud. Went to bed around midnight and you could hear every car that drove by. The walls are so paper thin that we heard one of our neighbors TV word for word. Got up in the morning to say something about the room and it was also noticed at that time, one of the sheet sets had a stain on it. Went into the gift shop and got a delicious ice coffee from a very nice fella that was working there. Went to the desk to mention the things about the room and to purchase a gem bag and round of put put. I spoke with an older woman and once I started to tell her stuff about the room she IMMEDIATELY got defensive and nasty. She told me they had to some.ppl next to us to a cabin because we were too loud. I told her no one had said anything. She then told me "well what do you want me to do?! I've never had any complaints and I rent the room out all the time. Someone complained about you and now you're here complaining. I can't make everyone happy." I just stopped talking because I could not believe how she was acting. She calmed down after I told her we wanted to purchase something and then she offered a fan to be brought to the room and someone was going to fix the other issues. A fan was brought and, new sheets, and the handle was fixed as much as it could be. For such a huge place the owner sure is cheap and gets mad when someone has something to say. The curtains were not black out and with the sun hitting the cabins all day it gets very warm and very bright pretty early. During the hot months the fans should automatically be offered, or maybe the owner should do some upgrades to at least put in black out curtains and/or have better insulating windows. Reading other reviews it seems as if other people complained about the rooms as well so we weren't the only ones even though that's what the owner said. Oh by the way, the OWNER is the one that was VERY nasty and rude. The other staff was nice and friendly. Either way, we wont stay here again and recommend people to go into Petersburg which is a short drive away and plenty of...