Fruithurst Winery Co — Attraction in Piedmont

The wine is delicious! This was my second visit. The man is very polite and helpful. There was also a woman working today, she is very rude. I will go back for the wine, but I will never deal with her again. That's just bad Business. My sister and her husband wouldn't even buy any wine after her behavior. I thought the sparkling muscadine was just juice, because it is advertised on the website. I told my sister I guess that that is what it was. The rude employee looks at me and raises her voice saying I make it, bottle it, and I assure you it has 12% alcohol in it. I tried to explain that I thought that because of the website, and she rudely looks at me and says well we don't sale that anymore and I can't help what the website says. I was so appalled by the way she was speaking to me, I just turned around and walked out. No one should speak or be ugly to people especially customers! I had just completed my purchase and was waiting on my mother to complete hers. If she had spoken to me like that before I bought the wine, I wouldn't have bought any today either. ( And I buy by the case) My sister had also asked her for a sample of a semi sweet wine and she rudely told her she was to busy to help her and that she would have to wait for the nice man to finish with the other customers to help her. I get everyone has off days, but that was...

Called early on Friday 09/05/2025 to see if they had any Blackberry wine. Machine said to Leave your name and number and would get back with me. No freaking response. So I called Saturday morning thinking this was a business number instead of a personal number and a women answered the phone telling Me “ if I wanted to order any wine to call back in 2 hours to place the order that’s when they open.” For one I would not have called at 8 freaking o clock if I knew this was a Personal cell number. I was just going to leave a message that I had called on Friday. I just didn’t want to drive a freaking hour and a half for them to Tell me if they didn’t have any blackberry wine. Maybe if they need to update their website and get a freaking business phone We have spent several hundred dollars with them but today someone else...

Went to my very favorite winery this weekend, which may not be now. We walked out feeling like we had lost our very best friend. Where was our very fun loving helpful, good time awesome customer serving Ladies? The service was as dry as some of the wine. When I got back in the car, I told my Sister, I will probably never come back here again and she felt the same way. We have been coming here for years and never ever have we left feeling so sad and disappointed, but we still left with our...