Adventure Cenla — Attraction in Pineville

We love playing here. However, tonight has opened my eyes to some dangerous oversights with the running of this facility. A boy was put into an head lock and punched in his face repeatedly. No one could be found to stop this. I’m very disappointed with all of the adults just standing there and not helping this poor boy. The staff are not trained to deal with this type of situation and they all seem like kids themselves. The fight lasted a disturbing amount of time. In addition, an innocent girl’s face was injured during the fight. After the pounding was finally stopped by a woman who appears to be a grandmother, neither of the boys were asked to leave the facility and the police were not notified. At a minimum I expected the boys to be escorted out for the night. For a minute, it looked like there would be an altercation between the adults over the situation, but luckily it didn’t escalate. I can see a situation like this getting completely out of hand in the future. I worry there might end up being a large brawl with children and parents involved. The situation was very upsetting to me and not something I want to bring my child around. I no longer feel safe for myself or my child here until there is a security guard...

Unprofessional, disrespectful, are just a few of the things I tto say about this facility. My family and I attended here for the first time, when we got to the counter they asked us if we needed socks and we said our kids had there own socks on they said okay that was fine and let us go. After about 45 minutes of being there, the place started to fill up. The guys on the floor were going up to my 3 little kids and telling them they couldn't jump no more they needed Air-u socks on. Children were running the facility and it was wrong of them to approach my children about their socks and not the parent. My husband went to the front desk and the story had changed all of a sudden they needed the Air-u socks on my so we left without completing our hour. We were ran out of there because our kids didn't have air-u socks on. We were given different information at different times. I will never want to come back to this facility simply because how I...

While it is a fun place for kids and seems fairly clean, the workers are rude. My husband bought a drink and he put it by his seat but when he went back it was gone. We didn't see anyone else drinking what he was and could only conclude the workers cleaned it up, he had only taken one drink out of it, but they still made him pay for another one. Then when he went to get a refill because the machine are out like those you can just get a refill when needed, instead of nicely telling him refills are not allowed, no a girl comes out with complete attitude yelling no refills. Also they charges for babies who can't walk to be on the trampoline even if your holding them. I don't see us going back, I would rather drive further for...