When I tell you that this stop was the highlight of my day trip to Miami!! I am so glad that I stumbled upon it while searching for things to do in the city. I called the Monkey Jungle on Wednesday morning 01/5/2022 during our drive from Palm Beach to Miami. I was advised that we could sign up for the 2:30 pm tour and that we needed to arrive by 2:15pm to complete paper work and pay the fee.
We arrived around 1:30pm. We were greeted by Steve (The director). He was very personable and chatted with us about the business. He also asked a staff to escort us to the restroom that was located on the property. He suggested that we go grab a bite to eat and return around 2:15pm. Upon our return we were the only patrons. We paid the entry fee that totals $160.50 with taxes and signed a waiver form. Another group of 2 arrived shortly after. The tour commenced about 10 minutes after the noted start time of 2:30pm.
Our guide was Will and he was AWESOME!! He was knowledgeable, personable and just had a great energy!! Most importantly he had a great sense of humor. He is the kind of person you wished was your friend!! Will advised us that his goal was for us to have a great time and his only ask from us was to be safe and to keep the animals safe. To keep the monkeys safe we had to ensure that we wear our mask properly for the duration of our time at the Monkey Jungle.
Will provided great information about the various types of monkeys on site as well as history on how the company was started. Following the informational session of the tour we were provided an opportunity to feed the monkeys. This first encounter was us placing food (dried fruit) in a dish and watching the monkeys use a chain to pull the food to themselves. This activity shows the intellect of the monkeys. It was interesting to see how the monkeys that have a higher rank skipped over the raisins! Will said they basically think raisins are for the lower ranking monkeys!!
The main event is going into the rainforest. This is where the squirrel monkeys reside and where we interact with them face to face. Will showed us the best way to get the monkeys to come to us. His visual example was on point. Once we were given a tray and food was placed on it the monkeys were ready to eat!!! We had so much fun feeding the monkeys and taking some cute pictures and videos.
This experience is pricey, however, I think it is well worth the cost for special occasions. It is clear that the employees love what they do. The great customer service and entertainment of the monkeys makes it all worthwhile!! My only wish is that it lasts a...
Read moreMy recent visit to Monkey Jungle was disappointing and far below expectations. While most employees were friendly, the person at the front desk was unhelpful and rude, setting a poor tone for the visit.
The grounds were poorly maintained, with the parking lot and walking paths overgrown with trees and forestry, making it difficult to navigate. There was an abandoned food court with no staff, leaving us with no food options during our visit. The main lobby was unwelcoming, smelling old and musty, and half-filled with random antiques that had no connection to the business. Predictably overpriced stuffed dolls were available but added no charm to the experience.
The overall condition of the park was unpleasant, with a strong stench of monkey feces and urine throughout. Many of the monkeys appeared depressed and lethargic, raising concerns about their living conditions and care. It was heartbreaking and uncomfortable to witness, unlike other zoos I’ve visited where the animals seemed better cared for.
Adding to the frustration, the bathroom facilities were subpar—doors wouldn’t lock, leading to an embarrassing incident where I accidentally walked in on a pregnant woman. Such basic amenities should be properly maintained in any public establishment.
The only somewhat enjoyable aspect of the visit was the pond show, where staff tried to attract monkeys with fresh fruit. Even that, however, was a minor highlight in an otherwise regrettable experience. The $20 per adult admission fee felt like a waste, especially considering the poor conditions and lackluster offerings. The raisins and seeds that we ourchased for feeding the monkeys were mostly ignored by them, further diminishing the interactive experience.
Overall, this visit was a huge letdown. With better maintenance, animal care, and basic improvements, Monkey Jungle could have potential, but in its current state, I wouldn’t recommend it to anyone. Emtremely suprised to see so many positive reviews however I'm starting to think they are misleading and only writing positive content for fees.
Holding monkeys for their premium package will run you...
Read moreWe Went here for my Daughters birthday. I will copy paste what I texted the manager, who was really nice, but this was our overall experience. I will also send pictures of his response and then he didn’t get back to me at all. Good evening Carlos,
This is Zeb. The guy from Alaska who was down on Sunday with my girlfriend and two kids for my daughter’s birthday.
I just wanted to touch bases with you and give you our honest opinion before writing any reviews, etc.
I’ll start by saying you and your wife and the employees were great but the experience overall was not that great at all and extremely overpriced.
So while we were late, we caught up to the group just in time to hear the speech about the monkeys and head to the gate.
It was extremely hot and once we got to the gate, we were forced to wait an additional 5+ minutes which seem like an eternity for some other people to join us.
Due to the heat, we felt that was really unfair as well as some of the other guests. Making people paid $150 for 20 minutes of monkeys climbing on them in the sweltering heat so the establishment can make extra money on a few extra guests is not cool. A timeline could be established written down and adhered to, and if it was missed, that’s too bad. They can wait for the next showing.
Next, we were not told that we would be leaving with burning itching skin after the monkeys climbed on us.
Staff is aware that this occurs due to one of the members giving us a bottle to spray our arms with alcohol.
This is something that should be mentioned beforehand to guests so that they have the option of letting these monkeys climb on them or wearing a long sleeve so that they are not extremely uncomfortable and looking for the nearest CVS to clean up.
Overall, we felt it was extremely overpriced, uncomfortable, and quick/rushed (other than waiting for the company to make more $ at our detriment).
When we left your park, we went next-door to Pinto farmers where we had a much better time having been there often and having season passes for only $30.
Not sure if there’s anything you can do to make up for this, but feel free to...
Read more