Christoval WINERY — Attraction in San Angelo

I scratched this venue off my list based off of a 3 minute phone call with I'm assuming the owner. I simply called to clarify a few things from the informational email I received. I was not completely sure what was included in the price given, and what was additional. In trying to clarify on the phone she was snappy and talked down to me. This is the information I received of this venue in my email (copied and pasted direct from email):

"Of course budget is important for planning your event. It’s a safe estimate to plan around $4800 to $5800 for a Saturday package. Specifically, with our beautiful chapel / vineyard venue, you’ll have access allowing you and your vendors to set up/decorate, multiple options for indoor/outdoor events, complimentary wine tastings for brides and grooms, a 20% discount on our award-winning wines, sparkling Almond, frozen sangria and other options to serve your guests (we do not upcharge for additional beer/liquor), four rustic wine barrels, our chefs kitchen, use of the facilities for engagement & wedding photographs, bride & groom prep rooms, state of the art sound system, indoor or outdoor ceremony with 3 patio areas plus the arbor, rehearsal & dinner, reception, and more. An important note is that with our venue, nature is the decorator, so you can minimize the amount you spend on decorations, if desired. Half of the fee is due to reserve your special date, the rest is due 4 weeks before your event."

...In case anyone else is confused...nothing but tables and chairs are included in the price given. I knew if this was how I was treated as a potential client, I can't imagine how I'd be treated once I'd already paid. Be courteous, and pleasant....

Responding as I just saw the response to another review about a baby shower. I was the subject of said shower and the owner has responded to a review left by my mother. Her response is a joke. I didn’t even organize the event but seeing as how I don’t even have 40 people on the original list I gave of invitees (yes, still have it saved on my computer), it’s a lie that 40 people versus 20-25 showed up. She also yelled to the point that her staff was embarrassed and apologized profusely when she left the area. This was supposed to be a joyous occasion. Sorry that her rules were not communicated to a select few people ahead of time and they ACCIDENTALLY showed up 30 minutes early to set up, ACCIDENTALLY parked in the wrong area, and apologized when she threw a fit. It was genuinely shocking…this is just not how you treat paying guests who are more than willing to comply with the rules once corrected. To be upset with the organizer is one thing, to yell at guests showing up to lend a helping hand is another. And with that, my sweet MIL apologized for not relaying the rules to everyone else. She apologized for things she didn’t need to simply to placate an owner that was red in the face. I don’t typically leave anything but positive reviews. I’m passive, not the type of person ever send my food back even when it’s wrong, and I love to support local businesses. But this was the most unprofessional venue host I’ve ever had the misfortune to encounter. Next time someone makes a mistake and offers to fix it or comply with the rules, show a little grace. Or don’t. But the gall to then wonder why my MIL no longer wanted a wine subscription tells me this owner is completely...

I’ve actually never written a review before. The wine here is ALRIGHT, Overall it was the most rude service I’ve ever had and I’m from NY. The first time my husband and I came here, the owners granddaughter told us it was kid friendly. We were very excited to come back with our kids, and another couple with their kids. The entire time they harassed us about our kids, they were extremely rude about it. Our kids were playing outside they told us they didn’t want them picking up their rocks… they came out another time to tell us it looked like our kids were picking up their rocks (which they were not) We went inside so the kids could sit on the couch, which they did. Then they came over and told us our kids were being too loud and we needed to leave. I understand not all places are kid friendly, but don’t say you are and then harass someone. I would never go back even without the kids because of how rude the girls were that worked there, but if you plan on bringing your kids i...