Progreso Farms — Attraction in Seagoville

I recently had an unfortunate experience with Rancho Progresso Farm when I purchased a lamb from them.

I was deeply disappointed by several aspects of my visit.

Firstly, when I request about the weight of the lamb I was purchasing, the seller failed to show me the scale. This lack of transparency raised concerns about the accuracy of the weight provided, and it left me feeling unsure about whether I was getting what I paid for. Transparency is essential in these business, and the absence of a visible scale was a significant drawback.

Moreover, the customer service at this place left me not to return for any future purchases. The staff appeared disinterested and unfriendly, and they have awful faces and despicable manner to talk. It's important for businesses to treat their customers with respect and professionalism, and the demeanor of the employees I encountered at facility did not meet these expectations.

Another issue I encountered was that the lamb I received seemed to be missing parts, which was quite concerning.

Additionally, I had ordered lamb with a specific age requirement of 8 months, but I suspect that I might have received a different product that is older than I ordered.

This discrepancy between what I ordered and what I received is unacceptable and reflects negatively on the farm's quality control and honesty.

In summary, my experience with Rancho Progresso Farm was far from satisfactory. The lack of transparency with weighing, poor customer service, missing parts in my order, and potential misrepresentation of the product's age have left me with a negative impression.

I hope that Rancho Progresso Farm takes these concerns seriously and works to improve these aspects of their business for the benefit of...

We about 10/15 families are regular customer, every month or 2 months we are visiting with this Farm since 2015. We have experienced as follows:

Horrible Customer Service. They don't know how to deal with customer and they are thinking we are taking free of cost. About Weight Machine: We are always worried about weight machine, when we reached at home and scale it there is huge different and also there is missing part. They need to be use digital scale visible to customers. Now price is very very high.

Last week I buy 90 Lb goat ($368.00) with ball, when I went home and checked they exchanged the goat, I found there is different meat and missing parts also.

One day (Sunday) we called them and ask about timing they open until 2:30pm, we drive about 60miles and reached before 1PM, and they said we closed we can't process the goat, if need chicken you can take live. We are 3 family return back empty hand.

I feel need to say or strongly suggest to management of this Farm, improve your Customer Care, change the scale, and be attention Customer...

The absolutely worst shopping experience you can have. Go if you want to get a lot of attitude and get yelled at for giving them business with your hard earned money. They have no regard for customers even repeat ones. I’ve been going here for 6 years and they still don’t give a crap. Absolutely horrendous customer service they were literally telling me to stop talking too much about the selection and be okay with theirs when it was a very bad selection they even called me a liar when I told them I paid $4 a pound for the goat last time and they want to charge me $4.50, claiming they didn’t charge me that just 6 months at $4/lb. Even when I pulled the receipt they wouldn’t believe it and be adamant! I’ve attached the pictures of the receipt if you don’t believe me either you can do the math. Don’t forget to add the $40...