Ruined my first time ever golfing experience. Grounds keeper also harrassed us like someone else left a comment 2 months ago about (apparently ruined their Father’s Day). The owner gave us a rain check for my other 9 holes since it was such a horrible experience, honestly should have just refunded us because there was a lot of things to mention that I won’t go into on this first review but may edit and update. We’ll see how it is when I go back for the rain check, but I’m very disappointed right now. Leaving this review short for now & see if next time is better, otherwise will write full story.
Update- I’ve decided to not go back, I’d feel awkward and anxious tbh. The tee time was too close to a 4:00pm tournament and we got yelled at by a random player who saw us going to the practice holes (that an employee told us to go to) and then the grounds keeper superintendent incident really rubbed me the wrong way. So we got yelled at twice while trying to enjoy my PTO day off from work. Please talk with your employees and tell them how to address customers in a kind manner. I was already nervous trying something new for the first time that is challenging that takes hours to do. There’s a way to address customers, especially first timers who have never been on a golf course before which no one seemed to take into consideration for anything when we told everyone that multiple times, idk how I was suppose to finish 18 holes in 2 hours before the tournament. I’ve only played top golf. Anyway, he can get the same point across calming talking to us versus yelling at us across a field (we were by the fence and he was across the whole course on the pavement driving path) to tell us the cart is somewhere it shouldn’t be (we didn’t even know what he was saying at first because he was so far away) and when we tried to clarify because we couldn’t hear him at first, and then could hear him- he told us he was going to kick us out?! We’re sober adults 33 and 47, not children and we were not in any danger or doing anything outlandish that deserved that type of reaction. I honestly thought this intimidating angry looking guy was drunk for how he was waving his arms and screaming at us and we couldn’t hear him. The thought of calling the cops actually crossed my mind that’s how aggressive he was coming off. When we got closer and I asked if he was an employee I was shocked. I only believed him when I saw the meadows logo shirt. No name tag and he won’t tell me his name (which lets you know he does this a lot, plus another employee told us that this guy has a history of doing this!) Simply walking over to us and telling us what he needed to say would have been 1000% times better and respectful and would not get you dinged on Google for one star reviews. An experience that I’m still upset about over a day later.
Best of luck to you to fix your business. One other thing I want to mention is that the website rules are not beginner friendly - I’d suggest adding in a dress code under the general section, as well as explaining more on needing to have your own golf clubs - it says only 2 per cart but that made me think you couldn’t bring more than that for lack of room, it didn’t make me think as a new person who doesn’t own clubs that I couldn’t just use my friends, it says - “Only two persons and 2 bags per cart – No exceptions.” I thought it was very unprofessional for a different employee try and dig and ridicule me at the very end of the day (plus seemingly laughed at me for how upset I was, and laugh when I mentioning how it’s lucky I didn’t get the guy on video to post) for these things after being already yelled at when your website doesn’t clearly state any of that. The only nice guy that day to me was the young gentleman who checked us out, he deserves a raise for having customer service skills. I hope you fix these issues and don’t lose more business, as a multiple small business owner I know it’s hard, but reading through the other reviews, you have a lot of ongoing golf course issues that should have...
Read moreI had a terrible experience here yesterday (Memorial day). I was literally just telling my partner how much I loved playing here and could we consider getting a membership since we both enjoy it. Then comes the Marshall going around harassing everyone and making them feel like they were playing too slow and it was only our second hole. We were told before we went out it was a slow rate of play and we expected that because its a holiday and anyone who doesnt realize that is brain dead. The Marshall then asked me if I had paid, which was very offensive. And of course, he came over while I was putting and told me to hit. It was honestly the most degrading experience. I ended up trying to suck it up but honestly it almost ruined the whole game for me.
Then comes the set of jerks on the second 9 that were literally yelling at people. I obviously wanted them to play through since I hit last and it always seems as though Im the one holding everyone up. While we were waiting on the jerks to tee off, the group behind them comes up. Apparently the jerks were yelling at these guys too and they also let them play through even though we all ended up waiting on the jerks who werent actually good. We briefly saw the manager? She was hilarious and knew that there were some annoying patrons on the course and knew better than to take them seriously. If only the Marshall had the same attitude towards whiney players. I understand wanting to make everyone happy but there is no need to approach players just to stop a few cry babies. Or if you are going to approach players dont make them feel like they are doing something wrong when the course is probably overbooked.
Overall I like playing all three sets of 9 (I only played 18 yesterday). The course is beautiful even if not the best kept at times. Its a public course so I personally dont care and find the price appropriate. I usually think the staff is pleasant and Im sure it was a stressful day for them but at the end of the day, this is about having a good time. If even one member of the staff comes across as demeaning then its going to ruin...
Read moreI've played this course since I was in high school, and have always been a huge supporter of Meadows, but never again. They have implemented a new $30 fee for a non-playing rider. I have been bringing my 10 year old son along to introduce him to the game, but was shocked when I was told that he would be charged $30 to occupy an otherwise empty seat beside me. I was told the reason behind the fee was that the owner is trying to stop golfers from bringing kids/spouses to the course. "This is not an amusement park" were the exact words, plus some other nonsense about slowing down the rate of play. Yes, a non-playing rider being blamed for slowing down the rate of play. My round took over 5 hours today, and the backup/wait on every hole had nothing to do with a non-playing rider sitting in the cart, but rather an overly greedy owner packing in groups like sardines to maximize turn over.
After talking with the marshall, and ready to call Rapidan Golf Club for an alternate tee time, I was offered a one time reduction to $10 for my son to ride along. As I spend most of the morning hyping him up about riding into a waterfall, I felt that I was left with no other choice. Sadly, we soon found out that carts were no longer allowed to drive through the waterfall, much to his disappointment.
My son is still asking me why a golf course would not want him around, and I am perfectly fine to show him all the other courses that have welcomed him, in hopes that he catches the golf bug, and one day rewards these courses with his patronage. I can guarantee that Meadow's will not see...
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